Research on After-sales Quality Problem Management of Electrical Connectors under Aerospace Product R&D System

DOI

10.2991/ifmca-16.2017.27How to use a DOI?

Keywords

Aerospace product R&D system; Electrical connectors; Product after-sales quality problems processing; Information systems;

Abstract

In order to improve the processing efficiency of after-sales quality problem for aerospace electrical connector, the approach of after-sales quality problem management is studied. The requirements of after-sales quality problem management under the information environment are analyzed. The process model of after-sales quality problem management is setup, in which the multi-types of quality problem handling method are considered. The multi-layer software system architecture for after-sales quality problem management is provided. The information management system of after-sales quality problem is developed by using J2EE architecture, and the feasibility and validity of the proposed method are verified by applied the software system in an aerospace electrical connector manufacturer.

Copyright

© 2017, the Authors. Published by Atlantis Press.

Open Access

This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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TY  - CONF
AU  - Hui Zhang
AU  - Meiqing Wang
PY  - 2017/03
DA  - 2017/03
TI  - Research on After-sales Quality Problem Management of Electrical Connectors under Aerospace Product R&D System
BT  - Proceedings of the 2016 International Forum on Mechanical, Control and Automation (IFMCA 2016)
PB  - Atlantis Press
SP  - 164
EP  - 170
SN  - 2352-5401
UR  - https://doi.org/10.2991/ifmca-16.2017.27
DO  - 10.2991/ifmca-16.2017.27
ID  - Zhang2017/03
ER  -