Research on After-sales Quality Problem Management of Electrical Connectors under Aerospace Product R&D System
Hui Zhang, Meiqing Wang
Available Online March 2017.
- https://doi.org/10.2991/ifmca-16.2017.27How to use a DOI?
- Aerospace product R&D system; Electrical connectors; Product after-sales quality problems processing; Information systems;
- In order to improve the processing efficiency of after-sales quality problem for aerospace electrical connector, the approach of after-sales quality problem management is studied. The requirements of after-sales quality problem management under the information environment are analyzed. The process model of after-sales quality problem management is setup, in which the multi-types of quality problem handling method are considered. The multi-layer software system architecture for after-sales quality problem management is provided. The information management system of after-sales quality problem is developed by using J2EE architecture, and the feasibility and validity of the proposed method are verified by applied the software system in an aerospace electrical connector manufacturer.
- Open Access
- This is an open access article distributed under the CC BY-NC license.
Cite this article
TY - CONF AU - Hui Zhang AU - Meiqing Wang PY - 2017/03 DA - 2017/03 TI - Research on After-sales Quality Problem Management of Electrical Connectors under Aerospace Product R&D System BT - Proceedings of the 2016 International Forum on Mechanical, Control and Automation (IFMCA 2016) PB - Atlantis Press SP - 164 EP - 170 SN - 2352-5401 UR - https://doi.org/10.2991/ifmca-16.2017.27 DO - https://doi.org/10.2991/ifmca-16.2017.27 ID - Zhang2017/03 ER -