All of the articles in this proceedings volume have been presented virtually at the second International Conference on Technology and Innovation Management 2022 (ICTIM 2022) on 25–27 July 2022. These articles have been peer reviewed by the members of the Technical Programme Committee and approved by...

With the emergence of the Covid-19 pandemic, people have been forced to adapt to a “new normal” lifestyle. Working from home, virtual learning, lockdowns, quarantines, and required face mask wearing in public are all part of the new normal. In March 2020, many countries in the world went into lockdown...

This paper investigates the dynamic responses of green technology innovation and agriculture environmental efficiency on energy intensity in Emerging and Growth-Leading Economies. This study use the Dynamic Common Correlated Effect to evaluate cross-sectional dependence among cross-sectional units and...

With the outbreak of the COVID-19 pandemics and the aggression in promoting Malaysia to be a cashless society by the Malaysian Government, the cashless payment is expected to grow and become the preferred method of payment in the future. This paper aims to explore factors influencing consumer behavioral...

Due to Covid-19 pandemic, the adoption rate of E-wallet increased drastically. Nevertheless, moving to the next phase of endemic, what motivates the Generation Y to continue using E-wallet remains questionable? In order to ensure the sustainable business in the post Covid-19 pandemic era, this study...

The ability to estimate distance between people has been an important aspect in contact tracing especially in this Covid-19 pandemic. This is because, distance is one of the crucial element in determining whether a person is a close contact or not. In this context, Centers for Disease Control (CDC) and...

This study article seeks to establish promising research areas by identifying the acceptance testing method with the best performance in the literature. Accuracy and correctness, which are the most important metrics in acceptance testing, are used to evaluate performance. Acceptance testing is a method...

Financial complexity stems from a lack of financial literacy, excessive spending on unneeded products or impulse purchases, and sustaining an extravagant lifestyle, all of which have led to people resorting to loans to meet their requirements. Today, Malaysian young adults are indeed to be the main group...

Malaysian government has given a very high importance in developing the knowledge and skills among public service officers who are knowledge workers since human capital has been the key towards high performance achievement. However, there are many issues on unsatisfactory performance in public sector...

This research investigates sustainable procurement behaviour according to standpoint of green human resource management relationships. Surveyed of the past studies on inter-organizational interconnections and supported by Ability-Motivation-Opportunity Framework, a conceptual framework is offered, as...

The purpose of this paper is to study the effect of perceived usefulness (PU) and perceived ease of use (PEOU) on usage towards the adoption of Peer-to-Peer (P2P) lending in India, with gender and occupation as moderating factors. The paper also tries to understand the awareness level of P2P lending...

The principle of oneness of life is inseparable between mind and hearts of people that help to contribute well-being. This paper explains the key attributes of minimalism lifestyle in a modern digital society. A conceptual framework proposes the cultivation of minimalism lifestyle to motivates a person...

In 2020, the entire world was confronted with a pandemic that would inevitably cause profound changes in all spheres of life, from social to economic. The severe economic crisis that followed the pandemic outbreak has compelled organisations to reconsider the necessary changes and new challenges for...

In many retail organisations, transactional Net Promoter Score (tNPS) is used to quantify customer satisfaction. It is also one of the alternative measures used in customer retention strategies and assessing customer loyalty. Customers who are dissatisfied rarely express their dissatisfaction before...

The purpose of this study is to investigate the reasoning about variation with Tinkerplots on diploma students. The participants of this study consist of four diploma students from a private university in Cyberjaya, Selangor. Data for this study was collected using interview technique and observations....

An emotion recognition system or ERS is an emerging technology due to its potential use in various platforms, applications and sectors. ERS is a key technology arising from the fourth industrial revolution (IR 4.0) and arguably it is becoming a key technology in enabling the fifth industrial revolution...

In this technological age, there has been rapid advances in technology such as in cloud computing. There are benefits, opportunities, and values to be gained from these technologies. However, there has also been introduction of new risks and challenges such data breaches in a cloud computing environment....

Leading effectively is essential to secure an organisation’s market share by fulfilling the strong demand in the manufacturing sector during this pandemic. Psychology researchers found that self-reflection is a powerful tool for increasing self-awareness, well-being, self-efficacy and enhance effectiveness....

To date, many urban centers are plagued with a variety of environmental and social issues which weakens the quality of life of its residents. As a result, there is a trend of outmigration, where urban residents are moving away from these urban centers, contributing to the decline of these traditional...

This study aims to highlight the effectiveness of data analytics in project management within the oil and gas sector. Data analytics have increasingly improved efficiency and effectiveness in most sectors by boosting decision-making accuracy through an intensive data-driven forecasting model. Despite...

Inclusive entrepreneurship refers to the participation of under-represented groups in entrepreneurialism in order to assist them in overcoming social and economic challenges as well, that plays a very significant role in poverty reduction. This study propounds that the main solution to this issue is...

The ongoing Russia-Ukraine war has brought the SWIFT payment system into the spotlight, with the US and European countries having taken steps to remove Russia from the financial system. This could end up being a lethal catastrophe for Russian banks, particularly the smaller ones. International money...

Online shopping has continuously been in the upward trend. The pandemic further pushed the need to purchase online to a higher level. This study is commenced in order to determine the factors affecting online purchase retention. The respondents for this study are women since they are an important group...

Project Management (PM) is a critical function for organizations and businesses. Whilst projects are important and continue to be important, the failure rate is still alarmingly high. The emerging technologies in this Fourth Industrial Revolution (IR 4.0) era, particularly Artificial Intelligence (AI)...

Many companies have adapted digital technology to continue their businesses during the enforcement of movement control order due to the COVID-19 pandemic. The main objective of this research was to examine the effect of teleworking on working adult’s job satisfaction during COVID-19 pandemic. There were...

Stress is a natural response to being unable to cope with specific demands and events. Even though it is a well-known fact that almost everyone is facing stress, discussing stress is still taboo. Stress has been something everyone has been expected to ‘adapt to’ since ‘everyone else is doing it.‘ Day...

The telecommunication expenditure patterns of Malaysian households in 2019 were analysed with microdata. Telecommunication expenditure resembles luxury goods spending behaviour. Households headed by older adults, female older adults, or those consisting entirely of older adults when compared to groups...

The agrofood sector is essential in many countries worldwide for food security, food safety and nutrition but facing challenges and issues of productivity, lack of involvement from youth, climate change, and scarcity of resources. Many countries have promoted the Internet of Things (IoT) as part of the...

This study aims to examine the determinants of turnover intention among civil engineers in Klang Valley. Civil engineering is an important profession in the construction sector for its powerful role in economic growth, yet the construction industry is experiencing high turnover rates. In spite of that,...

The study examines the factors affecting work-life balance (WLB) in Malaysia's Airline industry, focusing on airline employees with the data collected using the quantitative research method. Besides, the study proposes a framework on WLB based on previous studies and the underpinning theories. The...

The transition to Industry 4.0 and the growing adoption of new digital technologies in industrial operations present new challenges and opportunities in terms of human work and work organization. To overcome these obstacles and seize emerging opportunities, new socio-technical and human-centered design...

Digital economy has brought about new technological competencies that have made it possible for banks to embark on digitalization of processes and digital transformation implementation across their product offerings. From digitization to digitalization and then digital transformation, technological advancement...