Proceedings of the International Conference on Technology and Innovation Management (ICTIM 2022)

Emotion Recognition System Adoption: A Proposed Framework

Authors
Muhammad Nadzree Mohd Yamin1, Kamarulzaman Ab. Aziz2, *, Tan Gek Siang2, Nor Azlina Ab. Aziz3
1Faculty of Management, Multimedia University, 63100, Cyberjaya, Selangor, Malaysia
2Faculty of Business, Multimedia University, Jalan Ayer Keroh Lama, 75450, Bukit Beruang, Melaka, Malaysia
3Faculty of Engineering and Technology, Multimedia University, Jalan Ayer Keroh Lama, 75450, Bukit Beruang, Melaka, Malaysia
*Corresponding author. Email: kamarulzaman.aziz@mmu.edu.my
Corresponding Author
Kamarulzaman Ab. Aziz
Available Online 26 December 2022.
DOI
10.2991/978-94-6463-080-0_16How to use a DOI?
Keywords
Emotion recognition system (ERS); artificial intelligence (AI); affective computing (AC); adoption; acceptance; Malaysia
Abstract

An emotion recognition system or ERS is an emerging technology due to its potential use in various platforms, applications and sectors. ERS is a key technology arising from the fourth industrial revolution (IR 4.0) and arguably it is becoming a key technology in enabling the fifth industrial revolution (IR 5.0). This is so because IR 5.0 main feature is personalization. The body of knowledge on ERS consists largely of works on exploring the modalities or modes to recognise or determine emotion; the development of the system itself; and the creation of applications utilising the emotion recognition functions. However, to enable the researchers and innovators to develop better and more impactful ERS, they need to understand the factors shaping usage and determining adoption amongst the intended users. This particular aspect relating to ERS is not yet fully explored and understood. Plus, there is yet to be a definitive framework or model on determinants for ERS adoption. This research intends to address this important need. Specifically, this study will look into the key adopters that will be using ERS, and propose a conceptual framework for ERS adoption. The theories underpinning the proposed conceptual framework are the Theory of Planned Behaviour (TPB), Unified Theory of Acceptance and Use of Technology (UTAUT) and Diffusion of Innovations (DOI). It is envisioned that this research will; confirm the validity of the proposed framework and generate new findings that will benefit ERS practitioners as well as adopters.

Copyright
© 2022 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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Volume Title
Proceedings of the International Conference on Technology and Innovation Management (ICTIM 2022)
Series
Advances in Economics, Business and Management Research
Publication Date
26 December 2022
ISBN
78-94-6463-080-0
ISSN
2352-5428
DOI
10.2991/978-94-6463-080-0_16How to use a DOI?
Copyright
© 2022 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Cite this article

TY  - CONF
AU  - Muhammad Nadzree Mohd Yamin
AU  - Kamarulzaman Ab. Aziz
AU  - Tan Gek Siang
AU  - Nor Azlina Ab. Aziz
PY  - 2022
DA  - 2022/12/26
TI  - Emotion Recognition System Adoption: A Proposed Framework
BT  - Proceedings of the International Conference on Technology and Innovation Management (ICTIM 2022)
PB  - Atlantis Press
SP  - 187
EP  - 198
SN  - 2352-5428
UR  - https://doi.org/10.2991/978-94-6463-080-0_16
DO  - 10.2991/978-94-6463-080-0_16
ID  - Yamin2022
ER  -