Proceedings of the 2020 6th International Conference on Social Science and Higher Education (ICSSHE 2020)

Satisfaction Study of Endowment Insurance for Urban and Rural Residents in Wuhan

Authors
Chong Yao, Xinxian Huang, Yang Chen
Corresponding Author
Xinxian Huang
Available Online 16 December 2020.
DOI
10.2991/assehr.k.201214.183How to use a DOI?
Keywords
Endowment insurance for urban and rural residents, Wuhan residents, satisfaction degree
Abstract

The purpose of this work is to find out the factors influencing satisfaction degree and to put forward suggestions to improve the satisfaction degree of the basic endowment system for urban and rural residents. This study applied quantitative and empirical analysis to construct an index model for Wuhan residents’ satisfaction degree of endowment insurance for urban and rural residents. Model results conclude that three dimensions affecting residents’ satisfaction the most are government image, quality perception, and residents’ expectation. Accordingly, the government should enhance these three aspects to improve satisfaction degree.

Copyright
© 2020, the Authors. Published by Atlantis Press.
Open Access
This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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Volume Title
Proceedings of the 2020 6th International Conference on Social Science and Higher Education (ICSSHE 2020)
Series
Advances in Social Science, Education and Humanities Research
Publication Date
16 December 2020
ISBN
978-94-6239-300-4
ISSN
2352-5398
DOI
10.2991/assehr.k.201214.183How to use a DOI?
Copyright
© 2020, the Authors. Published by Atlantis Press.
Open Access
This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

Cite this article

TY  - CONF
AU  - Chong Yao
AU  - Xinxian Huang
AU  - Yang Chen
PY  - 2020
DA  - 2020/12/16
TI  - Satisfaction Study of Endowment Insurance for Urban and Rural Residents in Wuhan
BT  - Proceedings of the 2020 6th International Conference on Social Science and Higher Education (ICSSHE 2020)
PB  - Atlantis Press
SP  - 958
EP  - 962
SN  - 2352-5398
UR  - https://doi.org/10.2991/assehr.k.201214.183
DO  - 10.2991/assehr.k.201214.183
ID  - Yao2020
ER  -