On the Library Service Process Reengineering under New Media Environment

DOI

10.2991/icsshe-19.2019.54How to use a DOI?

Keywords

new media, library, service process, reengineering

Abstract

Driven by the new media technology, the library is developing from traditional collections mode to digitalization and intellectualization direction. Users' needs and behaviors become more diversified. The library is facing an embarrassing situation so that traditional service business is declining, while digital information services are difficult to meet users' needs. Therefore, this paper summarizes the new library services, analyses the necessity and importance of Library Service Process Reengineering under the new media environment. Based on this, it constructs a new framework of library service process under the new media environment so that it can better provide new services for users and promote the sustainable development of the library.

Copyright

© 2019, the Authors. Published by Atlantis Press.

Open Access

This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

Download article (PDF)

TY  - CONF
AU  - Yinhong Liu
PY  - 2019/08
DA  - 2019/08
TI  - On the Library Service Process Reengineering under New Media Environment
BT  - Proceedings of the 2019 5th International Conference on Social Science and Higher Education (ICSSHE 2019)
PB  - Atlantis Press
SP  - 1008
EP  - 1011
SN  - 2352-5398
UR  - https://doi.org/10.2991/icsshe-19.2019.54
DO  - 10.2991/icsshe-19.2019.54
ID  - Liu2019/08
ER  -