Aviation Business Actor’s Responsibilities for the Consumers

DOI

10.2991/assehr.k.201014.009How to use a DOI?

Keywords

Responsibility, Business Actors, Consumers

Abstract

This study aimed to determine explicitly legal protection for consumers in the form of accountability of commercial aviation business actors in Indonesia, to be able to produce a clear policy/regulation to protect consumers. The data sources come from secondary data which consists of primary, secondary and tertiary legal material. Primary legal material consists of the laws and regulations related to the UUPK, aviation Law and other relevant rules. Secondary legal material in the form of consumer protection books, papers, other scientific works related to consumer protection and even cases of aviation service consumers. The results of this study indicated the regulation of business actors’ responsibilities both UUPK and UUP is unclear, as well as unprotected flight service consumers in Indonesia.

Copyright

© 2020, the Authors. Published by Atlantis Press.

Open Access

This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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TY  - CONF
AU  - Engeli Yuliana Lumaing
AU  - Agustien Cherly Wereh
PY  - 2020
DA  - 2020/10/15
TI  - Aviation Business Actor’s Responsibilities for the Consumers
BT  - Proceedings of the 3rd International Conference on Social Sciences (ICSS 2020)
PB  - Atlantis Press
SP  - 40
EP  - 43
SN  - 2352-5398
UR  - https://doi.org/10.2991/assehr.k.201014.009
DO  - 10.2991/assehr.k.201014.009
ID  - Lumaing2020
ER  -