Proceedings of the First International Conference on Social Science, Humanity, and Public Health (ICOSHIP 2020)

Analysis of Performance Factors in Managing Medical Records in Pujer Bondowoso Health Center

Authors
Rossalina Adi Wijayanti, Gamasiano Alfiansyah, Selvia Juwita Swari, Novita Nuraini, Leni Adi Fitriani
Corresponding Author
Rossalina Adi Wijayanti
Available Online 2 January 2021.
DOI
https://doi.org/10.2991/assehr.k.210101.023How to use a DOI?
Keywords
medical record, performance, public health center
Abstract
Management of medical records at Pujer Bondowoso Health Center has not been implemented properly. This condition is due to the lack of Standard Operating Procedures for managing medical records, and Pujer Bondowoso Health Center uses a numbering system and an alignment system that is not in accordance with medical record standards.The purpose of this research was to analyze the performance factors of medical record management in Pujer Bondowoso Health Center. This research was qualitative research. Data collection through observation and interview with 4 respondents, includes 3 medical records officers and chief of the medical record. Determination of the main priority cause of problems was using CARL method (Capability, Accessibility, Readiness, Leverage). The CARL method was carried out by scoring. Determination of alternative solutions through discussion with respondents. The result showed that the main priority of the cause of medical record management problems in Pujer Bondowoso Health Center is the absence of Standard Operating Procedures for medical record management, so that the officers carried out the job without the appropriate guidelines. Conclusion: The results suggest that Pujer Bondowoso should make a Standard Operational Procedure regarding medical record storage and alignment systems Health Center, Standard Operating Procedure on the medical record numbering system, Standard Operating Procedure about medical record naming system, Standard Operating Procedure about implementation of retention and extermination, and Standard Operating Procedure medical record control system.
Open Access
This is an open access article distributed under the CC BY-NC license.

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Cite this article

TY  - CONF
AU  - Rossalina Adi Wijayanti
AU  - Gamasiano Alfiansyah
AU  - Selvia Juwita Swari
AU  - Novita Nuraini
AU  - Leni Adi Fitriani
PY  - 2021
DA  - 2021/01/02
TI  - Analysis of Performance Factors in Managing Medical Records in Pujer Bondowoso Health Center
BT  - Proceedings of the First International Conference on Social Science, Humanity, and Public Health (ICOSHIP 2020)
PB  - Atlantis Press
SP  - 102
EP  - 108
SN  - 2352-5398
UR  - https://doi.org/10.2991/assehr.k.210101.023
DO  - https://doi.org/10.2991/assehr.k.210101.023
ID  - Wijayanti2021
ER  -