Proceedings of the First International Conference on Social Science, Humanity, and Public Health (ICOSHIP 2020)

The Analysis of Misfiling Causes in Bhakti Husada General Hospital of PT. Rolas Nusantara Medika Krikilan Banyuwangi

Authors
Selvia Juwita Swari, Rossalina Adi Wijayanti, Gamasiano Alfiansyah, Indah Muflihatin, Oktarina Ayu Rahmawati
Corresponding Author
Selvia Juwita Swari
Available Online 2 January 2021.
DOI
https://doi.org/10.2991/assehr.k.210101.024How to use a DOI?
Keywords
filing, misfiling, medical record, hospital
Abstract
The filing room becomes one of the most supportive rooms in the service of patients’ medical records as they are safely stored due to its confidentiality and legal aspects. Bhakti Husada General Hospital of PT. Rolas Nusantara Medika Krikilan Banyuwangi found 320 misfiling (no medical record documents were found) in March 2018. Misfiling inhibits doctor’s services towards particular patients as no background information is provided in relation to patinets’ previous diseases, thus it eventually affects the level of medical record continuity in hospitals. This study aims to analyze and determine prior causes of misfiling at Bhakti Husada General Hospital of PT. Rolas Nusantara Medika Krikilan Banyuwangi using USG (Urgency, Seriousness, Growth). The research uses qualitative approach and interviews, observation, documentation, questionnaires and brainstorming as data collection. The results indicated prior causes of misfiling beyond standard procedure. A wide range of efforts to solve this particular problem are needed including the socialization of tracer in the storage shelves and personnels assigned in the filing section.
Open Access
This is an open access article distributed under the CC BY-NC license.

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Cite this article

TY  - CONF
AU  - Selvia Juwita Swari
AU  - Rossalina Adi Wijayanti
AU  - Gamasiano Alfiansyah
AU  - Indah Muflihatin
AU  - Oktarina Ayu Rahmawati
PY  - 2021
DA  - 2021/01/02
TI  - The Analysis of Misfiling Causes in Bhakti Husada General Hospital of PT. Rolas Nusantara Medika Krikilan Banyuwangi
BT  - Proceedings of the First International Conference on Social Science, Humanity, and Public Health (ICOSHIP 2020)
PB  - Atlantis Press
SP  - 109
EP  - 113
SN  - 2352-5398
UR  - https://doi.org/10.2991/assehr.k.210101.024
DO  - https://doi.org/10.2991/assehr.k.210101.024
ID  - Swari2021
ER  -