The Role of Psychological Capital, Trust, Ambidexterity and Strategic Flexibility on Organizational Resilience and Survival in Dealing with Covid-19 Pandemic

DOI

10.2991/aebmr.k.211226.015How to use a DOI?

Keywords

Organizational Resilience; Psychological Capital; Trust; Ambidexterity; Strategic Flexibility

Abstract

The emergence of the Covid-19 Pandemic unexpectedly put the world in an era of VUCA (Volatility, Uncertainty, Complexity, Ambiguity) which made many organizations struggle to maintain their survival and bounce back to gain competitive advantage. Previous research studies shown resilience plays an important role in organizational survival, especially in the VUCA era. Many factors can affect organizational resilience, this research aims to study the role of psychological capital, trust, agility, strategic flexibility on organizational resilience and organizational survival in the face of the Covid-19 pandemic. We tested our hypothesis on a dataset of 100 retail industry convenience stores, by taking data from store heads and employees through an online survey. The results showed that the role of trust and strategic flexibility had a positive effect on organizational resilience and organizational survival.

Copyright

© 2021 The Authors. Published by Atlantis Press International B.V.

Open Access

This is an open access article under the CC BY-NC license.

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TY  - CONF
AU  - Dina Widiana
AU  - Budi W Soetjipto
PY  - 2021
DA  - 2021/12/31
TI  - The Role of Psychological Capital, Trust, Ambidexterity and Strategic Flexibility on Organizational Resilience and Survival in Dealing with Covid-19 Pandemic
BT  - Proceedings of the 3rd International Conference on Business and Management of Technology (ICONBMT 2021)
PB  - Atlantis Press
SP  - 107
EP  - 115
SN  - 2352-5428
UR  - https://doi.org/10.2991/aebmr.k.211226.015
DO  - 10.2991/aebmr.k.211226.015
ID  - Widiana2021
ER  -