Proceedings of the 2nd International Conference on Democracy and Social Transformation (ICON-DEMOST 2023)

NPA, the New Paradigm of Public Service Overview of Public Policy Implementation

Authors
Yacob Noho Nani1, *, Zuchri Abdussamad1, Elyta Elyta2, Rustam Tohopi1
1Universitas Negeri Gorontalo, Gorontalo, Indonesia
2Universitas Negeri Tanjungpura, Tanjungpura, Indonesia
*Corresponding author. Email: yacobnani@ung.ac.id
Corresponding Author
Yacob Noho Nani
Available Online 8 January 2024.
DOI
10.2991/978-2-38476-174-6_25How to use a DOI?
Keywords
policy factors; policy environment; public service; NPA
Abstract

Policy success is often linked to public support in the implementation process. This theoretical relevance will be tested in the implementation of PAPM and BSPS policies in Gorontalo Regency. In order to describe more broadly about the driving and inhibiting factors, a test is carried out on the application of NPS values to policy characteristics. The research findings show that there are two distinct characteristics, namely pre-conditional factors regarding the basic values of the policy and factors directly related to implementation. These two policy characters are interconnected as a policy environment that can systematically influence policy success. To describe this interdependence, a comprehensive model is needed as a holistic approach in improving the performance of public policies and services. To overcome this gap, the NPA model was developed, a new paradigm of public service by placing the public as a policy actor.

Copyright
© 2023 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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Volume Title
Proceedings of the 2nd International Conference on Democracy and Social Transformation (ICON-DEMOST 2023)
Series
Advances in Social Science, Education and Humanities Research
Publication Date
8 January 2024
ISBN
10.2991/978-2-38476-174-6_25
ISSN
2352-5398
DOI
10.2991/978-2-38476-174-6_25How to use a DOI?
Copyright
© 2023 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Cite this article

TY  - CONF
AU  - Yacob Noho Nani
AU  - Zuchri Abdussamad
AU  - Elyta Elyta
AU  - Rustam Tohopi
PY  - 2024
DA  - 2024/01/08
TI  - NPA, the New Paradigm of Public Service Overview of Public Policy Implementation
BT  - Proceedings of the 2nd International Conference on Democracy and Social Transformation (ICON-DEMOST 2023)
PB  - Atlantis Press
SP  - 148
EP  - 154
SN  - 2352-5398
UR  - https://doi.org/10.2991/978-2-38476-174-6_25
DO  - 10.2991/978-2-38476-174-6_25
ID  - Nani2024
ER  -