Interpersonal Communication in Workplace Bullying
- DOI
- 10.2991/icomacs-18.2018.14How to use a DOI?
- Keywords
- interpersonal communication, workplace bullying, organization, leadership style.
- Abstract
Communication is an important thing between a person and information within a business organization. Bullying in the workplace is a continuous and repetitive negative behavior that can lead to unfriendly work environment. Bullying behavior has influence both in the short and long term on the victim. The phenomenon of workplace bullying can be seen from how interpersonal communication built between the boss with employees, inferior, and other employees. This study would like to see how the factors causing bullying on the level of interpersonal communication within a service business organization located in Semarang. Data analysis method used in this research is descriptive qualitative research method by using phenomenology approach. Overall, this study shows the existence of verbal bullying behavior, in the form of criticism of work or personal, humiliation, and sarcasm. In the results of this study known that the style of authoritarian leadership and often doing intimidating communication plus stressful work environment, becomes the dominant factor of workplace bullying cause in one of service business organization in Semarang. It also causes the split of interpersonal relationships between superiors and subordinates.
- Copyright
- © 2018, the Authors. Published by Atlantis Press.
- Open Access
- This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).
Cite this article
TY - CONF AU - Vivitri Endah Andriani PY - 2018/10 DA - 2018/10 TI - Interpersonal Communication in Workplace Bullying BT - Proceedings of the International Conference on Media and Communication Studies (ICOMACS 2018) PB - Atlantis Press SP - 58 EP - 60 SN - 2352-5398 UR - https://doi.org/10.2991/icomacs-18.2018.14 DO - 10.2991/icomacs-18.2018.14 ID - Andriani2018/10 ER -