Successful Information Communication Technology System on Enterprise Resources Planning Implementation: A Case Study of Metal-work Industries in Indonesia

DOI

10.2991/icoi-19.2019.82How to use a DOI?

Keywords

Top Management Support, Top Management Participation, Top Management Commitment, Change Management, User Satisfaction.

Abstract

This article aims to determine whether tthe support, participation and commitment of top management; change management; and user satisfaction influence the success in information communication technology system via enterprise resource planning (ERP) implementation in Indonesian-based metal-work industries. This work also determined the factors that commonly influence the success and failure of ERP implementation. The results revealed that user satisfaction, change management and top management commitment significantly influence the success of ERP implementation.

Copyright

© 2019, the Authors. Published by Atlantis Press.

Open Access

This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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TY  - CONF
AU  - Kristian Harianja
AU  - Rosiwarna Anwar
PY  - 2019/10
DA  - 2019/10
TI  - Successful Information Communication Technology System on  Enterprise Resources Planning Implementation: A Case Study of Metal-work Industries in Indonesia
BT  - Proceedings of the 2019 International Conference on Organizational Innovation (ICOI 2019)
PB  - Atlantis Press
SP  - 470
EP  - 474
SN  - 2352-5428
UR  - https://doi.org/10.2991/icoi-19.2019.82
DO  - 10.2991/icoi-19.2019.82
ID  - Harianja2019/10
ER  -