Proceedings of the 4th International Conference on the Future of Asean 2023 (ICoFA 2023)

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Efficiency Measurement and Ranking of Water Supply Service Malaysia by Using Hybrid DEA and PROMETHEE II Method

Authors
Nur Rasyida Mohd Rashid1, *, Dayang Rini Najwa Mohd Huza1, Alia Mohamad Naem1, Fatin Ain Sabrina Fauzan1
1Mathematical Sciences Studies, College of Computing, Informatics and Media, Universiti Teknologi Mara (UiTM), Negeri Sembilan Branch, Seremban Campus, Persiaran Seremban Tiga/1, 70300, Seremban, Negeri Sembilan, Malaysia
*Corresponding author. Email: syida@uitm.edu.my
Corresponding Author
Nur Rasyida Mohd Rashid
Available Online 29 July 2023.
DOI
10.2991/978-2-38476-076-3_5How to use a DOI?
Keywords
Water Supply Service; DEA; PROMETHEE II; Super Efficiency
Abstract

Water is a crucial resource in our daily life and is needed for rapid socio-economic development worldwide. Therefore, the evaluation of efficiency for water supply services is an important aspect to assure that the whole sector works efficiently. Data Envelopment Analysis (DEA) is a linear programming method to measure the efficiency of multiple decision-making units (DMUs) when the production process presents a structure of multiple inputs and outputs that can be applied for water service efficiency. However, the problem with the classical DEA method is that it lacks discrimination power where it fails to rank the efficient DMUs since all efficient DMUs obtained are with an efficiency score of one. Thus, this study integrates PROMETHEE II into classical DEA to rank the DMUs completely. This study aims to measure the efficiency and provide a complete ranking of water supply services for 14 states in Malaysia. Firstly, CCR output-oriented model is used to measure the efficiency score of the DMUs and then the PROMETHEE II method was applied to rank those efficient units. The findings proved that the proposed DEA-PROMETHEE II method can be successfully applied to give a complete ranking for all of the DMUs for the 14-water supply service in Malaysia.

Copyright
© 2023 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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Volume Title
Proceedings of the 4th International Conference on the Future of Asean 2023 (ICoFA 2023)
Series
Advances in Social Science, Education and Humanities Research
Publication Date
29 July 2023
ISBN
10.2991/978-2-38476-076-3_5
ISSN
2352-5398
DOI
10.2991/978-2-38476-076-3_5How to use a DOI?
Copyright
© 2023 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Cite this article

risenwbib
TY  - CONF
AU  - Nur Rasyida Mohd Rashid
AU  - Dayang Rini Najwa Mohd Huza
AU  - Alia Mohamad Naem
AU  - Fatin Ain Sabrina Fauzan
PY  - 2023
DA  - 2023/07/29
TI  - Efficiency Measurement and Ranking of Water Supply Service Malaysia by Using Hybrid DEA and PROMETHEE II Method
BT  - Proceedings of the 4th International Conference on the Future of Asean 2023 (ICoFA 2023)
PB  - Atlantis Press
SP  - 41
EP  - 49
SN  - 2352-5398
UR  - https://doi.org/10.2991/978-2-38476-076-3_5
DO  - 10.2991/978-2-38476-076-3_5
ID  - MohdRashid2023
ER  -