As an oil fuel distributor, Malang Oil Fuel Terminal should have some strategies in carrying out service activities to customers (gas stations / SPBU). Customer satisfaction is one of the goals of company to increase customer loyalty by fulfilling customer expectations. This study aims to re-design the...

One of the industrial visions in Indonesia is the realization of an industry that is independent, able to compete and implement the green industry. The Ministry of Industry responded to this by incorporating the green industry as the National Development Master plan in 2015-2035. To take the industry...

This research took place in the Industrial computation laboratory, where the main function of the laboratory as a place of practical activity related to industrial engineering software for students. From the results of the Nordic Body Map preliminary questionnaire (NBM) showed that the highest percentage...

As supply chains become leaner, supply chain (SC) managers are often subjected to decrease inventory. Determining the appropriate inventory level for seasonal products without compromising the level of service provided to customers is crucial. This poses a challenge for supply chain managers to find...

Lean manufacturing is a common methodology widely used by manufacturers around the world. The keys in order to apply lean manufacturing are efficiency and continuous improvement. Efficiency can be achieved towards the utilization of technology between shopfloor and supporting business layers occurs...

A wheelchair is one of the most common tools for disabled people to mobilize. Using a proper and correct wheelchair will help the disabled to improve their life’s quality and also their social condition. Unfortunately, most of the wheelchairs are not correctly built or in a proper condition to be used,...

Pile reinforcement in rows as slope reinforcement elements reduces lateral soil pressure through force is transfer to anchoring piles at a certain distance on the slope. The use of residual soil and embankment soil above with reinforced concrete piles is influenced by pile diameter, pile distance, the...

Culinary business development is now growing quite rapidly, Batam became one of the target markets of domestic and foreign businessmen in culinary business. The high competition in the culinary business is a powerful reason to apply the right business strategy to be able to survive and win the competition....

Increased tight business competition requires organizations or companies to raise its competitiveness level. Increasing industrial competitiveness can be done through the development of product quality based on consumer preferences. This study aims to determine the quality attributes of bar chocolate...

The undeveloped chocolate industry in Indonesia is characterized by low competitiveness. Improvement of the sustainable competitiveness chocolate industry need to be done. Several approaches (lean, agile, resilient, green) have been implemented in an effort to realize the sustainable competitiveness...

Industry 4.0 requires the educational sector to enhance its effectiveness and efficiency by considering the environmental factor. The green laboratory concept supports industry 4.0 through its energy-saving and getting more efficient and effective teaching and learning process. The teaching aid that...

Transportation models are often used to solve problems of allocation and distribution of goods. This model is very simple and easy to use so that this model is widely applied to various allocation and distribution problems such as the problem of shipping goods, the selection of transport fleets, the...

This research was conducted at MSEs of silver jewelry handicraft called SILVER 999. Workers in this MSEs, especially in assembly work station often experience back pain, neck pain, achy shoulders, achy hands called musculoskeletal disorders (MSDS). To reduce the risk of MSDS, ergonomic evaluation is...

A runway incursion is a problem which rare to happen but has a great impact while happening. According to the Federal Aviation Administration (FAA), there are three categories that caused runway incursion: Operational error, Pilot deviation, Vehicle/Pedestrian deviation. The major caused is pilot deviation...

Although the water injection pump system produced is not the main system in oil and gas production, but this system becomes very important because failures occur in the injection pump can cause pollution and loss of production opportunity-LPO. The Pertamina Exploration and Production-PEP field Bunyu...

Ergonomics assessment of human body movement demands a comprehensive and systematic data collection. The easy-to-use self-report (e.g. questionnaires, checklist, interview) and the observational technique (e.g. pose rating) are the commonly practiced techniques. However, these methods suffer from a high...

The accident record from the construction and fabrication company in 2015 until 2018 shows that the highest accident rate is in grinding operation with a percentage of 26%. The main accidents was caused by human error with a percentage 66.67%. This study aims to determine HEPs (Human Error Probabilities)...

Modern applications today have used automation contexts to adjust application behavior to the received context, especially in industrial environment. This can highly increase the user experience of ergonomic comfort, safety, and health of workers. This context can be concluded by a program using variety...

Workers in the packaging process of pesticide factories constantly do repetitive jobs on belt conveyors, eight hours per shift. Results of preliminary observations used Nordic Body Map (NBM) questionnaire shown that there was the severity of Musculoskeletal Disorders (MSDs) on the upper body of the workers....

Classification models of patron visits in library may help the library to reveal factors that affect patron visit and to predict how frequent a patron visit the library. This research aims to design classification models of patron visit in Library of Universitas Negeri Malang using decision tree model....

Problems in the industry with the mass customization system are quite complex because of the frequent reconfiguration by the changes of production process systems according to customer orders, so quality assurance is demanded to be more accurate according to the number of different part types and...

Common manufacturing Industries in Indonesia are labour intensive industry, paper-based information flow thus un-well recorded. This behaviour can’t give real time and accurate information from shop floor which is important to make an effective production planned. This paper presents an approach to change...

AMDK PDAM Bandung City Company is a startup company that produce mineral water size 220ml and 19liters. The production process, transferring process of 19liters gallon from sealing machine to loading bay is using manual material handling method without material handling equipment. The company has a policy...

PT XYZ is a company engaged in the production of beverages. PT XYZ has several suppliers and distributors spread across several locations. PT XYZ requires a web-based application that can simplify business processes with suppliers, distributors and product ordering processes by reducing the level of...

The subject of this research is a distribution company engaged in the distribution of eggs to many customers in Bandung. Distribution is carried out every day with 3 types of vehicles which are one way pick up, three ways pick up, and engkel truck. Based on preliminary research, the current route determination...

Technology and internet innovations are changing the world of mass communication with the presence of online media. The internet also changes the way people do business. A startup business is a company initiated by individual founders or entrepreneurs to search for a repeatable and scalable business...

Indonesia has an area of 8.1 million hectares of agricultural land. The extent of ricefields in Indonesia, will give an impact on the manpower increase in this field. However, this is not fully supported by the central and regional governments in a logistic way. The tools used by farmers are still classified...

As one of railway manufacturing company in Southeast Asia, quality is an important factor in maintaining customer satisfaction and one of the key success in business competition. During the railway production, there is problem in the assembly process of car body sub assembly, namely underframe. Defective...

In this era of global competition, management of an organization requires an application to support the information system, in order to improve efficiency, effectiveness, and also its competitiveness. Even though it is getting more comfortable, the development of the information support system (ISS)...

Supply Chain Management is a relationship between related components in a company. The relationship between the complex components of supply chain needs to be measured and evaluate the performance so it can be increased by effectively and the company can run the business properly. Case studies conducted...

Sampang Regency is one of regions in East Java affected by flood every year. This causes disruption to the economic system of the community, especially for SMEs. Batik is a potential creative industry whose production processes are influenced by weather and climate. The quality of colouring and drying...

Waste Cooking Oil (WCO) is classified as municipal waste that potentially could pollute the environment. The form of the chains for waste cooking oil management has never been identified so the benefits are still unknown to the community. Up till now, waste cooking oil is always dumped into drains or...

Production unit of lithium ion battery Sebelas Maret University (UNS) that become Indonesia’s first solution to the problem energy in Indonesia, where the need is increased while the source of its acquisition will be increasingly rare. In this case, it is important to supply chain performance rated....

SMEs producing fish crackers in Socah, Bangkalan do not have a composition standard for Milkfish Payus and the water proportion. Thus product quality cannot be maintained. Oftentimes, the fish crackers have darker color and harder texture. This research aims to determine the effect of ratio of Milkfish...

Distribution activity is important factor to determine service performance from producer to customer. One of distribution problems is about route determination. Some researches explain about Vehicle Routing Problem (VRP). VRP is a development of Traveling Salesman Problem (TSP) with various modifications...

Policy in managing inventory becomes an important part of a company, including in Food Factory that involve several production activities. To support production activities, company needs machines to carry out production activities. In order to keep production activities running well, the company always...

NOx is one of emission pollutant resulted from Backhoe equipment. This research aims to build a predictive model to estimate NOx pollutant released by backhoe equipment using Support Vector Machine model. Two type of kernel types (radial basis function and linear kernel types) are compared. The study...

The increasing growth of the e-commerce market makes the savings of the last mile shipping compete with each other to provide third-party logistics services with the type of shipping and competitive prices. The existence of Cargo bikes in Jakarta city has been popular since 2013 pioneered by the West...

Entrepreneurial incubators are established to develop entrepreneurship, in order to help entrepreneurs in carrying out their businesses. Entrepreneurship is the attitude, behavior, enthusiasm and ability of a person in running a business. Entrepreneurial incubators at UAI called Tajeer UAI are expected...

Energy conservation is one of the renewable energy sources that is seldom explored although Government of Indonesia has issued a series of regulation and legal basis on the issue. Darma Persada University (UNSADA) and other education institutions are included in the institutions that should implement...

Human resource is an important factor that affects productivity in manufacturing companies. 37% product completion delay in a manufacturing SME in 2017 was due to human factors especially mental workload related. This study aims to measure the level of mental workload based on the type of work and shift...

Job evaluation is an crucial factor in compensation design because it relates to issues of equity and worker satisfaction. Case study at the Human Resources Department of a publishing company show that there is a problem with the compensation system that is felt to be unfair. The existing method used...

Supplier have an important role in the availability of raw materials for the ongoing production activities of a company. The selection of the right supplier is not only profitable for the company but also can increase customer satisfaction. Therefore, in the selection of suppliers the company must have...

Supplier selection is an important issue in decision making. In the manufacturing industry, one of the important activities is the procurement of raw materials by suppliers This Study Case which is a company engaged in the field of building materials with the main product in the form of nails with raw...

Supply chain risk management is a series of activities that consist of identifying and managing supply chain risk with a coordinated approach among members of the supply chain, to reduce the disruption that occurs along the supply chain member. The negative impact of risk management can reduce company...

Many tofu is produced by small and medium enterprises (SME). The process of producing tofu the resulting output is tofu and secondary products. The secondary products are solid and liquid waste. The solid waste produced has a crude protein content of around 21.29%. Because the protein content found in...

PT. Multi Instrumentasi is a manufacturing company that produces water meters. In producing water meters, one of the parts is the head casing. Head casing part consist of two types namely LF-1 and LF-2. Constraints experienced by companies are the inaccessibility of head casing production targets that...

A dynamic pricing strategy on the cooperation between a hotel and an online travel agency (OTA) is commonly applied to build a pricing policy. The purpose of this study is to propose a pricing policy according to the dynamic pricing model on a single online travel agency channel. The paper provides a...

Bovine Horn is an abundant natural resource, yet its industrial application is limited. Introducing this natural material to the machining process is expected to improve the adoption of this material in producing industrial products. This study aims to describe the optimization of bovine horns milling...

Employing magnetic resin in between the upper and bottom flange of a drum core is proven design in boosting the performance of a power inductor. The optimum core design and magnetic resin characteristic were investigated to improve the thermal shock reliability of the component upon reflow soldering....

This research aims to address the problems that are facing a largest steel manufacturing in Indonesia in producing steel is production failure that is caused by process so that it produces defect.The steel manufacturing produces 3 types of products, the named are Hot Rolled Plate, As Rolled and Full...

PT. Perkebunan Nusantara is a company that produce black tea. One of the step to make black tea is the process of drying tea leaves to have a water content of 2.5% - 3%. The company use Endless Chain Pressure (ECP) type machine.Inside the ECP machine there is a tray where the tea will be dried. Tray...

Arca Industri is a company engaged in furniture. Arca Industri revenue results from November 2017 to October 2018 are obtained that there are several months in which income does not meet the specified target. Therefore, Arca Industri must plan a new strategy in order to experience an increase in income...

The Government of Indonesia, through the Ministry of Transportation, has established a sea highway program as one of the main programs in the national midterm development plan for 2015 to 2019 [1]. Based on the literature we collected from the Ministry of Transportation of the Republic of Indonesia,...

In order to make the company able to compete in globalization area, the company has to increase the human capital implementation within the organization. The company then expected to adapt with the changing environment. A good human resource management is affected by several factors such as : motivation,...

The Concrete which has low w/c, or Concrete Paving Block (CPB) requires technology in the compaction process. Compaction with vibropressing technology is a compaction technology that combines vibrations and presses that carried out simultaneously. The objection of the researchis finding the effect of...

The purpose of this study was to assess the risk of based halal food. The method that will be used in conducting a risk assessment using the Grey Theory method.There are three risks that need to be considered for fish meatball SME, namely the risk of adding preservative supporting ingredients to meatballs,...

Minapolitan derived from the word 'mina' which means fisheries, and 'politan', means multi-activities. E3i village concept (Energy, Economy and Environment Independent) aims at empowering rural communities to have access to renewable energy for the improvement of economic and production activity in the...

Maintenance operations have a significant portion in manufacturing cost. It will become larger when related to the value of lost business opportunity while repairs process, and the impact of customer dissatisfaction when his order was short or late. For this reason, this paper studies how to minimize...

DOOgether is an electronic commerce as a sports venue booking platform that provides easy access to various types and sports venues in Jakarta area, Indonesia. It uses mobile application media for its sales. The number of visitors increased from year to year in line with improvements made. Apparently...