Antecedent Counterproductive Work Behavior: Exploration in Services Industry

DOI

10.2991/aebmr.k.200915.032How to use a DOI?

Keywords

counterproductive work behavior, production deviance, property deviance, personal aggression, political aggression

Abstract

This research is in the form of a conceptual study about the construct of counterproductive work behavior that occurs in Indonesia, especially in the service industry, both conducted by leaders and subordinates. The study results found that employees’ counterproductive behavior can be categorized into four dimensions, namely: production deviance, property deviance, personal aggression, political aggression, this is following the results of previous research conducted by Robinson and Bennet. The study was tested by performing a Multi Dimension Technique (MDS) through an open questionnaire distributed to employees (17 leaders and 32 subordinates). The results of the study are useful to be a guide for leaders to understand their employees.

Copyright

© 2020, the Authors. Published by Atlantis Press.

Open Access

This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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TY  - CONF
AU  - Tiarapuspa
AU  - Wiwik Robiatul Adawiyah
AU  - Mutiara Rizqi
AU  - Amelia Wanggi
PY  - 2020
DA  - 2020/09/15
TI  - Antecedent Counterproductive Work Behavior: Exploration in Services Industry
BT  - Proceedings of the International Conference on Management, Accounting, and Economy (ICMAE 2020)
PB  - Atlantis Press
SP  - 139
EP  - 142
SN  - 2352-5428
UR  - https://doi.org/10.2991/aebmr.k.200915.032
DO  - 10.2991/aebmr.k.200915.032
ID  - 2020
ER  -