Proceedings of the 2nd International Conference on Law and Human Rights 2021 (ICLHR 2021)

The Adaptation of Public Service During the Covid-19 Pandemic

Case Study of “Obrolan Peneliti” at the Research and Development Agency for Law and Human Rights

Authors
Jody Imam Rafsanjani1, *, Septarina Nur Handayani2
1Universitas Jayabaya
2Universitas Islam Sultan Agung
*Corresponding author. Email: jodyrafsanjani@gmail.com
Corresponding Author
Jody Imam Rafsanjani
Available Online 23 November 2021.
DOI
10.2991/assehr.k.211112.046How to use a DOI?
Keywords
Adaptation; Public service; Research; Development Agency for Law and Human Rights
Abstract

The Covid-19 pandemic has resulted in various changes and adjustments to aspects of people’s lives in the face of the Covid-19 pandemic. Public service is an activity to fulfill the needs of citizens for goods, services, and administrative services in a sustainable manner to achieve the national interest. An innovative move by the Research and Development Agency for Law and Human Rights is creating an “Obrolan Peneliti” activity, a means for researchers, practitioners, politicians, and academics to exchange ideas, analyze problems around them, and respond to legal issues and human rights issues that exist in society. This article aims to identify the adaptation of online public services in the era of the Covid-19 Pandemic along with the obstacles. Based on the research results, the implementation of “Obrolan Peneliti” is considered effective because it is economical, efficient, and reaches a wider audience. The obstacle found was the limited internet access in some areas. This research is normative juridical, with descriptive-analytical research specifications. In collecting data, a literature study is used, then the data is analyzed qualitatively. This article is expected to be an alternative material for a new strategy (novelty) in adapting public services during the Covid-19 pandemic

Copyright
© 2021 The Authors. Published by Atlantis Press SARL.
Open Access
This is an open access article under the CC BY-NC license.

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Volume Title
Proceedings of the 2nd International Conference on Law and Human Rights 2021 (ICLHR 2021)
Series
Advances in Social Science, Education and Humanities Research
Publication Date
23 November 2021
ISBN
978-94-6239-454-4
ISSN
2352-5398
DOI
10.2991/assehr.k.211112.046How to use a DOI?
Copyright
© 2021 The Authors. Published by Atlantis Press SARL.
Open Access
This is an open access article under the CC BY-NC license.

Cite this article

TY  - CONF
AU  - Jody Imam Rafsanjani
AU  - Septarina Nur Handayani
PY  - 2021
DA  - 2021/11/23
TI  - The Adaptation of Public Service During the Covid-19 Pandemic
BT  - Proceedings of the 2nd International Conference on Law and Human Rights 2021 (ICLHR 2021)
PB  - Atlantis Press
SP  - 360
EP  - 365
SN  - 2352-5398
UR  - https://doi.org/10.2991/assehr.k.211112.046
DO  - 10.2991/assehr.k.211112.046
ID  - Rafsanjani2021
ER  -