Proceedings of the International Conference on Intellectuals’ Global Responsibility (ICIGR 2022)

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Work from Home and Employee Well-Being: Insights from Tax Consultant Office Employees During COVID-19

Authors
Effy Wardati Maryam1, Sigit Hermawan1, *, Sarwenda Biduri1, Ratna Nugraheni2, Diana Imawati3
1Universitas Muhammadiyah Sidoarjo, Sidoarjo, Indonesia
2Sekolah Tinggi Ilmu Ekonomi Indonesia Surabaya, Surabaya, Indonesia
3Universitas 17 Agustus 1945 Samarinda, Samarinda, Indonesia
*Corresponding author. Email: sigithermawan@umsida.ac.id
Corresponding Author
Sigit Hermawan
Available Online 22 May 2023.
DOI
10.2991/978-2-38476-052-7_37How to use a DOI?
Keywords
Self-efficacy; Locus of control; Wellness; COVID-19; Tax consultants
Abstract

This study aimed to analyze the impact of COVID-19 regulations on the self-efficacy, locus of control, and wellness of tax consultant office employees. Interpretive qualitative research was conducted, with key informants including tax consultant office employees, behavioral accounting experts, and psychologists. Data analysis was performed throughout the study. Results showed that COVID-19 disrupted the self-efficacy of tax consultant office employees, as their clients’ activities were affected. However, employees still had control over their locus of control, with a belief that the pandemic would end. Despite the disruptions, employees reported feeling happy, as they were able to communicate with office friends and family, especially with Work From Home policies allowing them to spend more time with their families while still being able to work. The implication of this study suggests that while COVID-19 regulations may impact some aspects of employee well-being, organizations should consider ways to maintain employee communication and well-being, even when work is being performed remotely.

Copyright
© 2023 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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Volume Title
Proceedings of the International Conference on Intellectuals’ Global Responsibility (ICIGR 2022)
Series
Advances in Social Science, Education and Humanities Research
Publication Date
22 May 2023
ISBN
10.2991/978-2-38476-052-7_37
ISSN
2352-5398
DOI
10.2991/978-2-38476-052-7_37How to use a DOI?
Copyright
© 2023 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Cite this article

risenwbib
TY  - CONF
AU  - Effy Wardati Maryam
AU  - Sigit Hermawan
AU  - Sarwenda Biduri
AU  - Ratna Nugraheni
AU  - Diana Imawati
PY  - 2023
DA  - 2023/05/22
TI  - Work from Home and Employee Well-Being: Insights from Tax Consultant Office Employees During COVID-19
BT  - Proceedings of the International Conference on Intellectuals’ Global Responsibility (ICIGR 2022)
PB  - Atlantis Press
SP  - 329
EP  - 337
SN  - 2352-5398
UR  - https://doi.org/10.2991/978-2-38476-052-7_37
DO  - 10.2991/978-2-38476-052-7_37
ID  - Maryam2023
ER  -