Research on evaluation of service quality of third-party E-commerce platform
Xinping Wang, Manli Ding
Available Online May 2018.
- https://doi.org/10.2991/ichssr-18.2018.53How to use a DOI?
- E-commerce; Service quality; Evaluation
- Regards a large number of market share of third-party e-commerce platform, this paper combined with the classic research results of service quality evaluation, and analyzed the service quality elements of the third-party e-commerce platform. Besides, this paper constructed the service quality evaluation system, and based on fuzzy comprehensive evaluation method, the third-party e-commerce platform service quality evaluation model was established.
- Open Access
- This is an open access article distributed under the CC BY-NC license.
Cite this article
TY - CONF AU - Xinping Wang AU - Manli Ding PY - 2018/05 DA - 2018/05 TI - Research on evaluation of service quality of third-party E-commerce platform BT - 2018 4th International Conference on Humanities and Social Science Research (ICHSSR 2018) PB - Atlantis Press SP - 274 EP - 277 SN - 2352-5398 UR - https://doi.org/10.2991/ichssr-18.2018.53 DO - https://doi.org/10.2991/ichssr-18.2018.53 ID - Wang2018/05 ER -