Research on Enterprise Employee Demand Recognition Model Based on Kano and QFD
Authors
Ting Wang, Wei Wang, Yutong Li, Guoxing Zhang
Corresponding Author
Ting Wang
Available Online May 2017.
- DOI
- 10.2991/ichssr-17.2017.40How to use a DOI?
- Keywords
- Quality Function Configuration, Kano model, Analytic Hierarchy Process, RM-MH Integration Method
- Abstract
In this paper, the Kano model is modified by two-factor theory and Maslow's demand hierarchy theory, and set up construct HR-Kano model, than using the HR-Kano model to analyze the relationship between staff satisfaction and incentive policies, determine the type of staff requirements. an broader rating level to more clearly show that the relationship between the needs of staff and business goals between the strong correlation and weak correlation between the differences, finally provide an effective suggestion for the enterprise staff judgment and human resource management.
- Copyright
- © 2017, the Authors. Published by Atlantis Press.
- Open Access
- This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).
Cite this article
TY - CONF AU - Ting Wang AU - Wei Wang AU - Yutong Li AU - Guoxing Zhang PY - 2017/05 DA - 2017/05 TI - Research on Enterprise Employee Demand Recognition Model Based on Kano and QFD BT - Proceedings of the 2017 3rd International Conference on Humanities and Social Science Research (ICHSSR 2017) PB - Atlantis Press SP - 191 EP - 195 SN - 2352-5398 UR - https://doi.org/10.2991/ichssr-17.2017.40 DO - 10.2991/ichssr-17.2017.40 ID - Wang2017/05 ER -