Proceedings of International Conference on Governance, Management & Social Innovation (ICGMSI 2023)

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14 articles
Proceedings Article

Peer-Review Statements

Marziana Madah Marzuki, Wan Marhaini Wan Omar, Siti Nur Zahirah Omar, Khalid Abdul Wahid, Wan Nazihah Wan Mohamed
All of the articles in this proceedings volume have been presented at the ICGMSI2023 during 20th – 21st September 2023 in Manila. These articles have been peer reviewed by the members of the Reviewer Committee and approved by the Editor-in-Chief, who affirms that this document is a truthful description...
Proceedings Article

Academic Performance Factors in Malaysia’s Public Higher Education Institutions

Mariam Setapa, Shafiza Safie, Mazlina Mamat, Nur Haslina Ramli, Tismazammi Mustafa, Farahiyah Akmal Mat Nawi, Khairunnisa Rahman, Siti Maziah Ab Raman
Academic performance is a significant issue that calls for equal attention from all organizations, notwithstanding differences in political intention and goal. In light of this issue, this study is being carried out to find out more about undergraduate student performance at a Malaysian Public Higher...
Proceedings Article

Enhancing Problem Solving and Critical Thinking in STEM: Evaluation of the IDEAS Programme

Zarith Sofiah Othman, Wan Anis Nabila Wan Abdullah Zawawi, Ahmad Khudzairi Khalid, Nurhuda Ismail
There has been much research that relates to the conventional and formal education for best delivery of science and mathematics (STEM) subjects, but little has been reported of the informal STEM learning that can deliver similar outcomes. The IDEAS programme is a successful non-formal approach to learning...
Proceedings Article

Exploratory Study on the Key Characteristics of Secondary Ports Categorisation: An Analysis from the Perspectives of Malaysian Experts

Mohammad Khairuddin Othman, Noorul Shaiful Fitri Abdul Rahman, Alisha Ismail, Noor Apandi Osnin, Rudiah Md Hanafiah
Secondary ports in Malaysia are categorized in an ambiguous state and noted inconsistently throughout the existing literature because there is no clear and conclusive definition that can accurately explain their backgrounds based on specific characteristics. Thus, the purpose of this study is to explore...
Proceedings Article

Exploring IT-Business Alignment in the eSport Industry in Malaysia

Mohamad Idham Md Razak, Mohammed Hairi Bakri, Nalini Arumugam, Geraldine Mello, Zailin Zainal Ariffin
The eSports sector in Malaysia has grown significantly in recent years, drawing huge investments and a soaring fan base. Organizations in the sector must match their information technology (IT) skills with their business goals in order to maintain this growth and succeed over the long run. Strategic...
Proceedings Article

Exploring Motivational Factors in Data Collection Process: A Comparative Study of Two University Programmes

Sarah Yusoff, Siti Nurul Hayatie Ishak
In bachelor’s program, students develop communication and practical skills through group project assessment. The introduction to the statistical course reveals a preference among students for descriptive analysis over regression analysis, indicating less popularity for the latter as a statistical exploration...
Proceedings Article

Google Sites and – Online Tools for Learning Basic Integration

Bryan Jake Amaro, Margaret Bueno, Eunice Mareth Querol-Areola
Philippine education is not a stranger to various reforms and changes. One of the current educational trends is the implementation of online classes. The internet has been utilized to deliver lectures and discussions as opposed to the traditional face-to-face classroom setup. As the quarantine restrictions...
Proceedings Article

Integrated Payment Gateway Adoption by Women-Owned Micro, Small and Medium Enterprises (MSMEs) in Apparel Retail Sector: Scale Development and Validation

Siti Hadijah Zulkifly, Wan Marhaini Wan Omar, Mohamad Nizam Jaafar
The digital economy offers a remarkable new opportunity for Malaysia to become a high-income nation when the digital payment landscape is expanding, and the e-commerce market is experiencing growth. It is supported by the advancement of payment gateway (PG) technology that revolutionized the digital...
Proceedings Article

Positive Mental Health and Well-being Among Seniors in the Central Region of Malaysia

Wan Hasmat Wan Hasan, Fariha Aiza Ramly, Afzan Nor Talib, Nur Hidayah Zaini, Rachel Samuel, Farah Nadzirah Jamrus
The number of elderly people is increasing globally, and Malaysia officially became an aging nation in 2020. While significant efforts have been made to ensure the welfare, physical health, and residential facilities for this segment of society, there is a lack of concerted effort in determining their...
Proceedings Article

Social Media Influencer’s Content Credibility on Information Adoption and Purchase Intention of Beauty Product Among Generation Z in Malaysia

Siti Nor Bayaah Ahmad, Ikmal Malik, Stephen Laison Sondoh, Nor Asiah Mahmod
The present study seeks to investigate the impact of influencer credibility characteristics (attractiveness, trustworthiness, expertise, and homophily) on beauty product purchase decisions using information adoption as a moderator. The information was gathered online from 136 university students in the...
Proceedings Article

Survival of Rubber Licensees in the Rubber Industry: A Case Study in Kerling, Hulu Selangor

Liley Afzani Saidi, Norhasni Zainal Abiddin, Nur Haffiza Rahaman, Siti Nurhafizah Saleeza Ramlee, Zarina Kassim
Malaysia’s rubber industry has its problems, like making sure that rubber production is always at its best. But despite the desire, the problems in the rubber industry do not just affect rubber tappers. They also affect rubber licensees who have registered with the Malaysian Rubber Board. Therefore,...
Proceedings Article

The Impact of Working Environment on Employee Job Satisfaction

Mastura Roni, Wan Hasmat Wan Hasan, Muhammad Fairuz Jamil
In the modern era, organizations face several challenges due to the dynamic nature of the environment. One of the crucial challenges is to meet employee satisfaction to cope with a constantly changing and evolving environment. However, in delivering better products and services, many organizations are...
Proceedings Article

The Importance of Parental Involvement in Teaching Salah: Developing Guidelines for Continuous Practice at Home with 6-Year-Old Children

Khairizah Kamaruddin, Aishah Abdul Razak, Mohd Ridhuan Mohd Jamil
In Malaysia, the practice of prayer (salah) is introduced at the pre-school or TADIKA level as early as five years old. Studies have shown the benefits of parental involvement in children’s education, but obstacles such as time constraints and lack of knowledge on how to engage in learning activities...
Proceedings Article

Unlocking the Challenges of Household E-Waste Recycling in Malaysia

Zahari Md Rodzi, Farah Azaliney Mohd Amin, Sarahiza Mohmad, Ashraf Al-Quran
The present research utilizes the Decision-Making Trial and Evaluation Laboratory (DEMATEL) analytical technique to elucidate the intricate network of barriers impeding the effective recycling of electronic waste (e-waste) in Seremban, Malaysia. Through an analysis of the causal linkages among seven...