Research on the Quality Audit and Self- assessment for Integrated Quality Management

DOI

10.2991/icetms.2013.299How to use a DOI?

Keywords

audit; Self-assessment; quality;

Abstract

This paper establishes the practices of quality management and its progression that underlies the concepts of business excellence. It is substantiated by the taxonomy of quality assessment models, where self-assessment has to be supported by a structured scoring system which needs to be precise in evaluating the organisations’ management practices, and identifying opportunities for improvement. This paper concludes by recommending a hybrid approach for self-assessment. The approach shall give an objective and consistent evaluation of the organisation maturity in managing performance and improvements.

Copyright

© 2013, the Authors. Published by Atlantis Press.

Open Access

This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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TY  - CONF
AU  - Sheng Li
PY  - 2013/06
DA  - 2013/06
TI  - Research on the Quality Audit and Self- assessment for Integrated Quality Management
BT  - Proceedings of the 2013 Conference on Education Technology and Management Science (ICETMS 2013)
PB  - Atlantis Press
SP  - 1103
EP  - 1106
SN  - 1951-6851
UR  - https://doi.org/10.2991/icetms.2013.299
DO  - 10.2991/icetms.2013.299
ID  - Li2013/06
ER  -