Proceedings of the tenth International Conference on Entrepreneurship and Business Management 2021 (ICEBM 2021)

Improving Experiential Quality and Experiential Value to Satisfaction and Revisit Intention to Lake Toba During Pandemic

Authors
Endang Sulistya Rini1, *, Yeni Absah1, Beby Karina Fawzeea Sembiring1
1Department of Management, Universitas Sumatera Utara, Jl. Prof. T.M Hanafiah, SH, Kampus USU, Medan, Indonesia
*Corresponding author. Email: endang.sulistya@usu.ac.id
Corresponding Author
Endang Sulistya Rini
Available Online 11 May 2022.
DOI
10.2991/aebmr.k.220501.029How to use a DOI?
Keywords
Experiential Quality; Experiential Value; Satisfaction; Revisit Intention
Abstract

As the Pandemic has driven impacted to many fields, there are several Emergency Response that shall be taken accordingly as the response to tackle issues in different fields. For instance, in the social sector must be initiated social protection programs. Since many people are doing WFH, campaigns on creativity and productivity during WFH shall also be enacted. Further, as public activity is also limited which also impact tourism sector, the coordination to tackle tourism crises shall be held. The analysis approach is qualitative and quantitative with descriptive. Questionnaires administered to 180 individuals are gathered results. The results provide empirical evidence that there is significant influence between Experiential Quality and Experiential Value has significant effect Revisit Intention and Satisfaction.

Copyright
© 2022 The Authors. Published by Atlantis Press International B.V.
Open Access
This is an open access article distributed under the CC BY-NC 4.0 license.

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Volume Title
Proceedings of the tenth International Conference on Entrepreneurship and Business Management 2021 (ICEBM 2021)
Series
Advances in Economics, Business and Management Research
Publication Date
11 May 2022
ISBN
10.2991/aebmr.k.220501.029
ISSN
2352-5428
DOI
10.2991/aebmr.k.220501.029How to use a DOI?
Copyright
© 2022 The Authors. Published by Atlantis Press International B.V.
Open Access
This is an open access article distributed under the CC BY-NC 4.0 license.

Cite this article

TY  - CONF
AU  - Endang Sulistya Rini
AU  - Yeni Absah
AU  - Beby Karina Fawzeea Sembiring
PY  - 2022
DA  - 2022/05/11
TI  - Improving Experiential Quality and Experiential Value to Satisfaction and Revisit Intention to Lake Toba During Pandemic
BT  - Proceedings of the tenth International Conference on Entrepreneurship and Business Management 2021 (ICEBM 2021)
PB  - Atlantis Press
SP  - 185
EP  - 192
SN  - 2352-5428
UR  - https://doi.org/10.2991/aebmr.k.220501.029
DO  - 10.2991/aebmr.k.220501.029
ID  - Rini2022
ER  -