The Effect of Servant Leadership and Work Engagement on Organizational Citizenship Behavior Mediated by Organizational Commitment on Volunteers in Abbalove Ministries Church

DOI

10.2991/aebmr.k.200626.027How to use a DOI?

Keywords

Servant Leadership, Work Engagement, Organizational Citizenship Behavior, Organizational Commitment

Abstract

This research aimed to examine the effect of Servant Leadership and Work Engagement on Organizational Citizenship Behavior mediated by Organizational Commitment on Volunteers in Abbalove Ministries Church. This research utilized the Structural Equation Modeling (SEM) as data analysis technique by using SmartPLS program. The results of this research highlighted that servant leadership, work engagement, and organizational commitment had an effect on organizational citizenship behavior in which work engagement had an effect on organizational commitment, while servant leadership did not. This phenomenon also happened when Organizational Commitment did not mediate the effect of Servant Leadership on Organizational Citizenship Behavior. Meanwhile, Organizational Commitment became a mediator between Work Engagement and Organizational Citizenship Behavior.

Copyright

© 2020, the Authors. Published by Atlantis Press.

Open Access

This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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TY  - CONF
AU  - Fidela Sadikin
AU  - Melitina Tecualu
AU  - Eka Desy
PY  - 2020
DA  - 2020/06/29
TI  - The Effect of Servant Leadership and Work Engagement on Organizational Citizenship Behavior Mediated by Organizational Commitment on Volunteers in Abbalove Ministries Church
BT  - Proceedings of the 8th International Conference on Entrepreneurship and Business Management (ICEBM 2019) UNTAR
PB  - Atlantis Press
SP  - 146
EP  - 152
SN  - 2352-5428
UR  - https://doi.org/10.2991/aebmr.k.200626.027
DO  - 10.2991/aebmr.k.200626.027
ID  - Sadikin2020
ER  -