Digital State Services: Practice and Development Perspectives in Russia and Its Regions

DOI

10.2991/assehr.k.201212.021How to use a DOI?

Keywords

digital services, state sector, region, digital technologies

Abstract

Digital state services development can be considered basic state-reforming management course. In modern pandemic COVID-19 conditions, it acquires exceptional importance. In connection to that, the Russian experience of specialized web sites of digital state services use is reviewed within the article framework. Based upon population usage of federal and regional portal-sites of state services data analysis, regarding importance of digital technologies data for citizens and perspectives of their further betterment in Russia a conclusion was made. Base of the research concludes such methods as statistic data collection and systemisation, its processing with mathematical calculation aid, correlation analysis, and comparative analysis of region experience. By the end of the deed were identified some tendencies of digital state services and portals for their representation. Data analysis has shown that both the population and the state management agencies are interested in digital state services development, especially during the pandemic COVID-19. However, there is a number of other issues in that sphere, obstructing with state services web sites. To overcome them, some advices were provided, using which practically could easen populace interaction with state agencies. To overcome them, some recommendations are proposed, the application of which in practice can simplify the interaction of the population with government agencies.

Copyright

© 2020, the Authors. Published by Atlantis Press.

Open Access

This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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TY  - CONF
AU  - Khalilova Tatiana
AU  - Volkova Natalya
AU  - Eremeeva Ekaterina
AU  - Julia Torkunova
AU  - Kurgaeva Zhanna
PY  - 2020
DA  - 2020/12/15
TI  - Digital State Services: Practice and Development Perspectives in Russia and Its Regions
BT  - Proceedings of the International Conference Digital Age: Traditions, Modernity and Innovations (ICDATMI 2020)
PB  - Atlantis Press
SP  - 92
EP  - 95
SN  - 2352-5398
UR  - https://doi.org/10.2991/assehr.k.201212.021
DO  - 10.2991/assehr.k.201212.021
ID  - Tatiana2020
ER  -