Proceedings of the International Conference on Applied Science and Technology on Social Science 2023 (iCAST-SS 2023)

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The determinants of Lecturer’s Performance In Higher Vocational Institution Indonesia

Authors
Arkas Viddy1, *, Herlina Herlina1
1Politeknik Negeri Nunukan, Business Administration Department, Business Administration Study Program, Nunukan, Indonesia
*Corresponding author. Email: Viddy.arkas@yahoo.com
Corresponding Author
Arkas Viddy
Available Online 15 February 2024.
DOI
10.2991/978-2-38476-202-6_47How to use a DOI?
Keywords
Service Quality; Lecturer Job Satisfaction; Lecturer Performance
Abstract

This study discusses or analyzes the level of performance of lecturers at the Samarinda State Polytechnic. The variables used are service quality as the independent variable, job satisfaction as the intervening variable, and lecturer performance as the dependent variable. This research was conducted at the Politeknik Negeri Samarinda focused on Business Administration Study Program, using as samples of 39 lecturers as respondents of this research in 2022. This research uses SEM (Structural Equation Model) analysis tools and is assisted by using PLS software. The results of this study indicated that service quality has a significant positive effect on job satisfaction. Service Quality has no significant positive effect on Lecturer Performance, and Job Satisfaction has no significant positive effect on Lecturer Performance.

Copyright
© 2023 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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Volume Title
Proceedings of the International Conference on Applied Science and Technology on Social Science 2023 (iCAST-SS 2023)
Series
Advances in Social Science, Education and Humanities Research
Publication Date
15 February 2024
ISBN
978-2-38476-202-6
ISSN
2352-5398
DOI
10.2991/978-2-38476-202-6_47How to use a DOI?
Copyright
© 2023 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Cite this article

risenwbib
TY  - CONF
AU  - Arkas Viddy
AU  - Herlina Herlina
PY  - 2024
DA  - 2024/02/15
TI  - The determinants of Lecturer’s Performance In Higher Vocational Institution Indonesia
BT  - Proceedings of the International Conference on Applied Science and Technology on Social Science 2023 (iCAST-SS 2023)
PB  - Atlantis Press
SP  - 335
EP  - 340
SN  - 2352-5398
UR  - https://doi.org/10.2991/978-2-38476-202-6_47
DO  - 10.2991/978-2-38476-202-6_47
ID  - Viddy2024
ER  -