International Tourist Perception Towards Tourism Destination in East Kalimantan Province

DOI

10.2991/assehr.k.220301.123How to use a DOI?

Keywords

Perception; Tourism Destination; Service Quality; Satisfaction; Tourism Destination

Abstract

This study explains that the tourism marketing strategy can work well, so it is necessary to conduct a survey of international tourists’ perceptions by analyzing the characteristics of international tourists and perceptions of the level of tourist satisfaction with tourist destinations. It is very important to provide complete information about the description of tourism destinations and satisfaction responses from tourists so that later they do not disappoint those who visit tourism destinations. This will be a reference for improving the quality of products and services for international tourists by establishing a destination management strategy as a monitoring and evaluation tool for tourism development. The method used in this study is making collaboration with Tour Guides of East Kalimantan who have accompanied tourists during their visits for the last three years, by distributing questionnaires in the form of question links. From the results of the questionnaires that have been distributed, it is identified that 126 foreign tourists from various countries have given their perceptions about tourism services in East Kalimantan. Three countries bring the most tourists to East Kalimantan, namely Japan, the Netherlands, and Germany. Most of them expressed satisfaction with the quality of products, the management of tourism facility and infrastructure in East Kalimantan

Copyright

© 2022 The Authors. Published by Atlantis Press SARL.

Open Access

This is an open access article under the CC BY-NC license.

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TY  - CONF
AU  - Muhammad Fauzan Noor
AU  - Said Keliwar
AU  - I Wayan Lanang Nala
AU  - Eman Sukmana
AU  - Dini Zulfiani
PY  - 2022
DA  - 2022/03/04
TI  - International Tourist Perception Towards Tourism Destination in East Kalimantan Province
BT  - Proceedings of the International Conference on Applied Science and Technology on Social Science 2021 (iCAST-SS 2021)
PB  - Atlantis Press
SP  - 744
EP  - 751
SN  - 2352-5398
UR  - https://doi.org/10.2991/assehr.k.220301.123
DO  - 10.2991/assehr.k.220301.123
ID  - Noor2022
ER  -