The Effectiveness of the Performance of Civil Servants in the Integrated Service Office in Gowa Regency

DOI

10.2991/icamr-18.2019.115How to use a DOI?

Keywords

Effectiveness, performance, civil servants

Abstract

This study aims to determine the effectiveness of the performance of civil servants in the integrated services department in Gowa district. This study uses a type of research with a quantitative descriptive approach with observation, questionnaire, interview, and documentation data collection techniques. The population in this study were 35 integrated service staff using the population research. The data analysis technique used is by using descriptive analysis that is to present each question item using a percentage formula. The results showed that the performance of civil servants in the integrated service department in Gowa district from each indicator ranging from effectiveness and efficient indicators whose results were categorized as good enough, indicators of authority and responsibility whose results were categorized as good enough, disciplinary indicators whose results were categorized as good, and Initiative indicators whose results are also good. Of the four indicators as a whole have good results, so it can be understood that the performance of civil servants in the integrated service office in Gowa district has been running well or effectively. The performance of civil servants in the integrated service department in Gowa district is considered effective because of the awareness of the employees themselves and also with the support of good knowledge and the ability of the employees to work so that each work done can be completed properly, and the results of the work also provide great progress for organization goals. Apart from that, the employees of the integrated service agency also showed that there was a division of labor that was adjusted to the competence of the employees so that employees did not find it difficult to face the tasks assigned by the leadership.

Copyright

© 2019, the Authors. Published by Atlantis Press.

Open Access

This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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TY  - CONF
AU  - Umar Sugeng Hariyono
AU  - Yusran Sopyan
AU  - Haedar Akib
AU  - Hasnawi Haris
AU  - Sukardi Paraga
AU  - Alwiyah Astuti
PY  - 2019/04
DA  - 2019/04
TI  - The Effectiveness of the Performance of Civil Servants in the Integrated Service Office in Gowa Regency
BT  - Proceedings of the 1st International Conference on Advanced Multidisciplinary Research (ICAMR 2018)
PB  - Atlantis Press
SP  - 479
EP  - 482
SN  - 2352-5398
UR  - https://doi.org/10.2991/icamr-18.2019.115
DO  - 10.2991/icamr-18.2019.115
ID  - Hariyono2019/04
ER  -