Analysis of Factors Causing Delays in Delivery of Electronic Products to PT XYZ

DOI

10.2991/978-94-6463-640-6_27How to use a DOI?

Keywords

Delay In Delivery; Pareto Diagram; Fishbone Diagram

Abstract

This research aims to find out what factors hinder the delivery of electronic goods and analyze steps to improve the delivery process so that it will make it easier for companies to prevent and determine what to do. The research method used is descriptive qualitative by conducting interviews with informants and collecting data and analyzing the data using Pareto diagrams and fishbone diagrams. After getting the results, researchers will provide improvement solutions using the 5W + 1H approach. The results obtained from this analysis are that delays in the delivery of electronic goods at PT XYZ mostly occur due to shortages and there are problems with the machine.

Copyright

© 2025 The Author(s)

Open Access

Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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TY  - CONF
AU  - Tania Pingkan Mangkay
AU  - Jessica Olifia
PY  - 2024
DA  - 2024/12/31
TI  - Analysis of Factors Causing Delays in Delivery of Electronic Products to PT XYZ
BT  - Proceedings of the  Sixth International Conference on Applied Economics and Social Science (ICAESS 2024)
PB  - Atlantis Press
SP  - 371
EP  - 387
SN  - 2352-5428
UR  - https://doi.org/10.2991/978-94-6463-640-6_27
DO  - 10.2991/978-94-6463-640-6_27
ID  - Mangkay2024
ER  -