Account Owner’s Liability In E-Commerce Transactions As An Effort To Protect The Interests Of The Parties

DOI

10.2991/978-2-38476-218-7_79How to use a DOI?

Keywords

Liability; e-Commerce; Transaction; Account

Abstract

The current e-commerce business model, which promises fast, unlimited and interactive access, has made it easy for users to obtain products and services according to their wishes without having to get up from their seats. E-commerce transactions indirectly influence increased trade competition and more competitive prices with a variety of product and service options as well as a level of comfort with attractive shopping promotions from various vendors throughout the world. In the context of legal protection, concerns arise regarding account security and misuse. There is still a discrepancy between the regulations and the reality on the ground, consumer rights are not fully protected by the system created, it is possible to falsify accounts by users and there is the potential for user account data to be leaked. This research aims to look at the accountability of account owners in e-commerce transactions. The method used is a normative juridical approach with qualitative descriptive analysis. Research is carried out by reviewing and processing research data obtained from various library materials for processing and analysis. The results obtained show that there are still system settings related to users’ legal proficiency limits that are not clear and even tend to be ambiguous in measuring their impact. Account registration that is based on having a mobile phone number allows users to have more accounts and this tends not to protect user interests. The authority to close a user account is not accompanied by the right of response and any form of rehabilitation or compensation.

Copyright

© 2024 The Author(s)

Open Access

Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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TY  - CONF
AU  - Fauzul Aliwarman
AU  - Pujiyono Suwadi
AU  - Emmy Latifah
PY  - 2024
DA  - 2024/02/22
TI  - Account Owner’s Liability In E-Commerce Transactions As An Effort To Protect The Interests Of The Parties
BT  - Proceedings of the International Conference On Law, Economic & Good Governance (IC-LAW 2023)
PB  - Atlantis Press
SP  - 474
EP  - 480
SN  - 2352-5398
UR  - https://doi.org/10.2991/978-2-38476-218-7_79
DO  - 10.2991/978-2-38476-218-7_79
ID  - Aliwarman2024
ER  -