Team Effectiveness Among Nursing Team: Leader-Member Exchange and Cooperative Communication as Determinants

DOI

10.2991/978-2-38476-098-5_12How to use a DOI?

Keywords

Team Effectiveness; Leader-member Exchange; Cooperative Communication; Nursing Team

Abstract

The leader-member exchange (LMX) method focuses on the roles that managers and employees exchanged. Although LMX is important in the workplace, the impact of LMX and cooperative communication on team effectiveness in the healthcare setting has received less attention. Social Exchange Theory (SET) was applied as an alternative to investigate the relationship between LMX and its antecedents. Therefore, the current study’s goal is to research how LMX and cooperative communication affect team effectiveness in order to acquire a deeper knowledge of how LMX and SET work together to improve performance. 413 staff nurses and 86 sisters who were members of 86 teams from public hospitals in the northern region of Malaysia participated in the present study. Findings from the study revealed that staff nurses expected their immediate supervisors to facilitate and support them to work efficiently. This study adds to the body of information on the differentiation of LMX relationships, particularly in terms of how to construct strong bonds and open communication between the two positions. In terms of theoretical contribution, this work clarifies the LMX leadership theory’s foundation and creates a fresh, useful method for applying it. Additionally, this study makes an effort to improve managerial tasks like teamwork training and coaching staff on how to address employee engagement problems that are connected to higher levels of motivation, satisfaction, and individual performance of nurses, which have so far been restricted in the healthcare setting. The limitations and recommendations for future study directions are also highlighted in the paper.

Copyright

© 2023 The Author(s)

Open Access

Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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TY  - CONF
AU  - Farah Lina Azizan
AU  - Razlina Razali
AU  - Muhammad Aiman Arifin
AU  - Haslina Halim
PY  - 2023
DA  - 2023/08/31
TI  - Team Effectiveness Among Nursing Team: Leader-Member Exchange and Cooperative Communication as Determinants
BT  - Proceedings of the International Conference on Communication and Media 2022 (i-COME 2022)
PB  - Atlantis Press
SP  - 127
EP  - 139
SN  - 2352-5398
UR  - https://doi.org/10.2991/978-2-38476-098-5_12
DO  - 10.2991/978-2-38476-098-5_12
ID  - Azizan2023
ER  -