Proceedings of the 7th Global Conference on Business, Management, and Entrepreneurship (GCBME 2022)

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The Influence of Information Quality and Online Customer Review on Intention to Use

Authors
L. Lisnawati1, *, M. Aris1, R. Hurriyati1, B. Widjajanta1, G. Razati1
1Univeritas Pendidikan Indonesia, Bandung, Indonesia
*Corresponding author. Email: lisnawati@upi.edu
Corresponding Author
L. Lisnawati
Available Online 29 September 2023.
DOI
10.2991/978-94-6463-234-7_93How to use a DOI?
Keywords
Information Quality; Online Customer Review; Intention to Use
Abstract

This study aims to determine the effect of Information Quality and Online Customer Review on Intention to Use. The type of research used is descriptive and verification, namely by describing and explaining the variables studied and then drawing conclusions. The dependent variables in this study are Intention to Use, Information Quality and Online Customer Review as independent variables. The population in this study were visitors to the Zomato website in Indonesia. The research method used in this research is the explanatory survey method. The data analysis technique used to determine the influence and relationship in this study is multiple regression analysis techniques and hypothesis testing with the help of SPSS version 26. The results of the study state that online customer reviews have a positive effect on intention to use. Information quality has a positive and significant effect on intention to use.

Copyright
© 2024 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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Volume Title
Proceedings of the 7th Global Conference on Business, Management, and Entrepreneurship (GCBME 2022)
Series
Advances in Economics, Business and Management Research
Publication Date
29 September 2023
ISBN
978-94-6463-234-7
ISSN
2352-5428
DOI
10.2991/978-94-6463-234-7_93How to use a DOI?
Copyright
© 2024 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Cite this article

risenwbib
TY  - CONF
AU  - L. Lisnawati
AU  - M. Aris
AU  - R. Hurriyati
AU  - B. Widjajanta
AU  - G. Razati
PY  - 2023
DA  - 2023/09/29
TI  - The Influence of Information Quality and Online Customer Review on Intention to Use
BT  - Proceedings of the 7th Global Conference on Business, Management, and Entrepreneurship (GCBME 2022)
PB  - Atlantis Press
SP  - 901
EP  - 911
SN  - 2352-5428
UR  - https://doi.org/10.2991/978-94-6463-234-7_93
DO  - 10.2991/978-94-6463-234-7_93
ID  - Lisnawati2023
ER  -