Improving Organizational Citizenship Behavior: The Effect of Employee Engagement and Job Satisfaction
- DOI
- 10.2991/aebmr.k.210831.043How to use a DOI?
- Keywords
- Employee Engagement, Job Satisfaction, Organizational Citizenship Behavior
- Abstract
This research aims to find out the level of employee engagement, job satisfaction, and organizational citizenship behavior. This research used quantitative methods. The sampling technique used was simple random sampling. The analysis unit was the employees of PT. Indorama Synthetics Tbk as many as 88 respondents. A questionnaire was used as a research instrument to collect data from respondents. The analysis technique used was an expansive technique using frequency distribution and partial least square (PLS). Based on the results of the study using partial least square, it was revealed that the level of employee engagement in the category was very high, the level of job satisfaction in the category was very high, the picture of organizational citizenship behavior in the category was very high, and the behavior of organizational citizenship was influenced by employee engagement and job satisfaction. Perceptions of employee engagement and job satisfaction had a significant effect on the organization’s civic behavior.
- Copyright
- © 2021, the Authors. Published by Atlantis Press.
- Open Access
- This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).
Cite this article
TY - CONF AU - M. Masharyono AU - S.H. Senen AU - I. K. Asfarainy PY - 2021 DA - 2021/09/02 TI - Improving Organizational Citizenship Behavior: The Effect of Employee Engagement and Job Satisfaction BT - Proceedings of the 5th Global Conference on Business, Management and Entrepreneurship (GCBME 2020) PB - Atlantis Press SP - 215 EP - 221 SN - 2352-5428 UR - https://doi.org/10.2991/aebmr.k.210831.043 DO - 10.2991/aebmr.k.210831.043 ID - Masharyono2021 ER -