The Influence of Transformational Leadership on Employees Performance with Communication Satisfaction Mediation (Case Study of Frontliner Employees of PT Bank Muamalat, TBK Surabaya)
- DOI
- 10.2991/aebmr.k.200131.053How to use a DOI?
- Keywords
- Transformational Leadership, Employee Performance, Communication
- Abstract
This research purpose is to find out the influence of transformational leadership to employee’s performance with mediation communication satisfaction on front liner employees of PT Bank Muamalat Indonesia, Tbk at Surabaya.The respondent for this research is determined as 27 front liner employees at office area Surabaya PT Bank Muamalat Indonesia, Tbk. Technique of sample collection used in this research was a total sampling of 37 respondents and used path analysis with the support of SPSS 12 program. Research result showed that the transformational leadership as a positive and significant influence to employee’s performance, the transformational leadership has a positive and significant influence to communication satisfaction, communication satisfaction as a positive and significant influence to employee’s performance, communication satisfaction partially mediation relationship between transformational leadership with employee’s performance.
- Copyright
- © 2020, the Authors. Published by Atlantis Press.
- Open Access
- This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).
Cite this article
TY - CONF AU - N.K. Wardani AU - A. Eliyana PY - 2020 DA - 2020/02/07 TI - The Influence of Transformational Leadership on Employees Performance with Communication Satisfaction Mediation (Case Study of Frontliner Employees of PT Bank Muamalat, TBK Surabaya) BT - Proceedings of the 3rd Global Conference On Business, Management, and Entrepreneurship (GCBME 2018) PB - Atlantis Press SP - 247 EP - 252 SN - 2352-5428 UR - https://doi.org/10.2991/aebmr.k.200131.053 DO - 10.2991/aebmr.k.200131.053 ID - Wardani2020 ER -