The importance of behaving in a proactive way for marketing management: the case of thorntons PLC
Guochao Lin, Qinping Chen
Available Online October 2017.
- https://doi.org/10.2991/febm-17.2017.62How to use a DOI?
- marketing management; proactive way; marketing strategy;business environment change
- Thorntons was positioned as luxury chocolate brands, however, it has continued to operate with a weak business performance in 2010-2012. The growing of products' volume and improvement of in-store service cannot provide clear differences compared with its competitors. This paper took Thorntons as the research case, reviewed relevant studies and analysed the operation data from 2010-2012. finally, results found that lacking of product innovation is a continuing existing problem to influence the customers' choices. Although Thorntons has been in the hard economic environment and the increasingly complicated market, it still operated with a proactive marketing strategy. It is suggested that diverging sales channel to commercial customers deeply will expand the value of its brand and new market development. It is the power of behaving in a proactive way.
- Open Access
- This is an open access article distributed under the CC BY-NC license.
Cite this article
TY - CONF AU - Guochao Lin AU - Qinping Chen PY - 2017/10 DA - 2017/10 TI - The importance of behaving in a proactive way for marketing management: the case of thorntons PLC BT - Second International Conference On Economic and Business Management (FEBM 2017) PB - Atlantis Press SN - 2352-5428 UR - https://doi.org/10.2991/febm-17.2017.62 DO - https://doi.org/10.2991/febm-17.2017.62 ID - Lin2017/10 ER -