EFQM Excellence Model – European Foundation for Quality Management

DOI

10.2991/assehr.k.210513.070How to use a DOI?

Keywords

Quality, Performance, Excellence, Self-Assessment process, EFQM Excellence Model

Abstract

The EFQM Excellence model allows an integrative approach to quality management, which includes all key aspects, such as: results obtained, customer orientation, information management, employee satisfaction. The major benefit, as presented by the most successful European managers, is the same model of Excellence EFQM allows them to gain advantages by quickly introducing innovations in practice, which is actually a competitive advantage.

Copyright

© 2021, the Authors. Published by Atlantis Press.

Open Access

This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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TY  - CONF
AU  - Curpănaru Gabriela-Livia
PY  - 2021
DA  - 2021/05/14
TI  - EFQM Excellence Model – European Foundation for Quality Management
BT  - Proceedings of the 6th International Conference on Education Reform and Modern Management (ERMM 2021)
PB  - Atlantis Press
SP  - 301
EP  - 303
SN  - 2352-5398
UR  - https://doi.org/10.2991/assehr.k.210513.070
DO  - 10.2991/assehr.k.210513.070
ID  - Gabriela-Livia2021
ER  -