Proceedings of the 4th International Conference on Communication, Language, Education and Social Sciences (CLESS 2023)

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Employee Resilience: To Build or To Shape?

Authors
Chew Sze Cheah1, *, Sheh En Lee1, Jian Ai Yeow1, Yeh Ying Cheah1
1Faculty of Business (FOB), Multimedia University, Melaka, Malaysia
*Corresponding author. Email: cheah.chew.sze@mmu.edu.my
Corresponding Author
Chew Sze Cheah
Available Online 25 January 2024.
DOI
10.2991/978-2-38476-196-8_21How to use a DOI?
Keywords
Employee Resilience; Emotional Intelligence; Age; Gender
Abstract

In today’s business world, with an increasingly competitive and dynamic context, the achievement of an organization will not only represent its capability to survive but also its ability to cope with challenging environments constantly. Nevertheless, the organization relies on resilient employees as they attempt to cope with a gradually more turbulent economy, advancement of technology and innovation, and the social environment. This study aims to examine individual factors (emotional intelligence, cynical personality) and demographic variables (gender, age) role in promoting employee resilience at the workplace. Multiple wasar regression, independent sample t-test, and one-way Analysis of Variance were performed using self-reported data from 200 private sector employees. Findings revealed that emotional intelligence significantly influences employee resilience, while a female employee is more resilient than a male worker and middle-aged employees are more resilient as compared to young employees and older employees. Managerial implications and research limitations are discussed in the paper.

Copyright
© 2023 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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Volume Title
Proceedings of the 4th International Conference on Communication, Language, Education and Social Sciences (CLESS 2023)
Series
Advances in Social Science, Education and Humanities Research
Publication Date
25 January 2024
ISBN
10.2991/978-2-38476-196-8_21
ISSN
2352-5398
DOI
10.2991/978-2-38476-196-8_21How to use a DOI?
Copyright
© 2023 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Cite this article

risenwbib
TY  - CONF
AU  - Chew Sze Cheah
AU  - Sheh En Lee
AU  - Jian Ai Yeow
AU  - Yeh Ying Cheah
PY  - 2024
DA  - 2024/01/25
TI  - Employee Resilience: To Build or To Shape?
BT  - Proceedings of the 4th International Conference on Communication, Language, Education and Social Sciences (CLESS 2023)
PB  - Atlantis Press
SP  - 226
EP  - 237
SN  - 2352-5398
UR  - https://doi.org/10.2991/978-2-38476-196-8_21
DO  - 10.2991/978-2-38476-196-8_21
ID  - Cheah2024
ER  -