Consumer Protection of Online Food Application during COVID-19: Examining the Regulation and the Role of Government
- DOI
- 10.2991/978-2-494069-49-7_144How to use a DOI?
- Keywords
- Consumer Protection; Online Food Application; COVID-19
- Abstract
The Covid-19 pandemic has caused people’s routines to change to online food applications. Consumer needs to be guaranteed over unsafe food because consuming food will directly impact health. This research aims to examine: (i) regulation of consumer protection of online food application during COVID-19- (ii) the role of government on consumer protection of online food application during COVID-19. This research was conducted by empirical normative legal research with a qualitative approach. The data consisted of primary and secondary data sources obtained from primary, secondary, and tertiary laws. An interview collected primary data, while a literature study gathered the secondary data. All data were analysed using a qualitative descriptive approach. The study results showed some basic national and international regulations in protecting consumers of online food applications during the COVID-19 pandemic. Unfortunately, there is no specific provision about the online distribution of ready-to-serve food. The government’s role also still lacks in regulating and supervising the ready-to-serve food. They assume there is no authority or obligation to take action in that situation.
- Copyright
- © 2023 The Author(s)
- Open Access
- Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.
Cite this article
TY - CONF AU - Norma Sari AU - Bella Nur Agus Sabella PY - 2022 DA - 2022/12/29 TI - Consumer Protection of Online Food Application during COVID-19: Examining the Regulation and the Role of Government BT - Proceedings of the 3rd Borobudur International Symposium on Humanities and Social Science 2021 (BIS-HSS 2021) PB - Atlantis Press SP - 851 EP - 855 SN - 2352-5398 UR - https://doi.org/10.2991/978-2-494069-49-7_144 DO - 10.2991/978-2-494069-49-7_144 ID - Sari2022 ER -