Proceedings of the 11th International Conference on Business, Accounting, Finance and Economics (BAFE 2023)

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Psychological Contract Violation and Voluntary Employee Turnover

Authors
Hong-Leong Teh1, *, Shwu-Shing Ng1, Yong-Hooi Lim1, Tun-Pin Chong1, Yen-San Yip1, Ka-Fei Lai1
1Faculty of Business and Finance, Universiti Tunku Abdul Rahman, Petaling Jaya, Malaysia
*Corresponding author. Email: tehhl@utar.edu.my
Corresponding Author
Hong-Leong Teh
Available Online 31 December 2023.
DOI
10.2991/978-94-6463-342-9_23How to use a DOI?
Keywords
Psychological contract; turnover; motivation; work psychology
Abstract

A psychological contract is an unwritten agreement between the employer and employee that outlines the expectations and obligations of the other. A gross violation of this psychological contract has dire consequences, namely voluntarily employee turnover. There are a lack of studies that examine the components of a psychological contract from the perspective of the employee, and how this influences employee voluntary turnover. Due to psychological contracts being mostly unwritten expectations, there appears to be some variation on the expectations of employees across different studies. The current study does an exhaustive review of past literature, and therefore proposes that four antecedents namely work environment, bonus and allowances, personal and career development, and work-life balance create the basis of this psychological contract. The proper management of the four components of this psychological contract have a significant impact on reducing employee voluntary turnover within the organisation.

Copyright
© 2023 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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Volume Title
Proceedings of the 11th International Conference on Business, Accounting, Finance and Economics (BAFE 2023)
Series
Advances in Economics, Business and Management Research
Publication Date
31 December 2023
ISBN
10.2991/978-94-6463-342-9_23
ISSN
2352-5428
DOI
10.2991/978-94-6463-342-9_23How to use a DOI?
Copyright
© 2023 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Cite this article

risenwbib
TY  - CONF
AU  - Hong-Leong Teh
AU  - Shwu-Shing Ng
AU  - Yong-Hooi Lim
AU  - Tun-Pin Chong
AU  - Yen-San Yip
AU  - Ka-Fei Lai
PY  - 2023
DA  - 2023/12/31
TI  - Psychological Contract Violation and Voluntary Employee Turnover
BT  - Proceedings of the 11th International Conference on Business, Accounting, Finance and Economics (BAFE 2023)
PB  - Atlantis Press
SP  - 316
EP  - 321
SN  - 2352-5428
UR  - https://doi.org/10.2991/978-94-6463-342-9_23
DO  - 10.2991/978-94-6463-342-9_23
ID  - Teh2023
ER  -