Challenges Faced by Accounting Professionals in Artificial Intelligence-Based Technology Environment and Determinants of Acceptance
- DOI
- 10.2991/978-94-6463-342-9_5How to use a DOI?
- Keywords
- Artificial intelligence; Challenges; TAM; Technology acceptance; Accounting professionals
- Abstract
Artificial intelligence (AI) refers to the ability of machines to perform tasks on behalf of humans, while learning over time. With digital technologies, repetitive and routine accounting tasks can be performed with the assistance of AI-based technology. This provides accounting professionals with more time to focus on tasks that require judgement and skills beyond the scope of AI. Additionally, a company can gain benefits such as cost savings from improved efficiencies in accounting functions. However, without the acceptance of AI-based technology by accounting professionals, it is unlikely the company will realize these benefits. This paper aims to investigate the key challenges faced by accounting professionals in adopting AI-based technology. The research examines, from the perspective of the Technology Acceptance Model (TAM), how perceived ease of use, perceived usefulness, and trust as an additional variable determine AI-based technology acceptance among accounting professionals. The study concludes with a conceptual framework to provide insights on forces driving the use of AI-based technology in the accounting profession.
- Copyright
- © 2023 The Author(s)
- Open Access
- Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.
Cite this article
TY - CONF AU - Chun-T’ing Loh AU - Yen-Hong Ng AU - Ah-Suat Lee AU - Yoon-Mei Chin AU - Pik-Yin Foo PY - 2023 DA - 2023/12/31 TI - Challenges Faced by Accounting Professionals in Artificial Intelligence-Based Technology Environment and Determinants of Acceptance BT - Proceedings of the 11th International Conference on Business, Accounting, Finance and Economics (BAFE 2023) PB - Atlantis Press SP - 57 EP - 65 SN - 2352-5428 UR - https://doi.org/10.2991/978-94-6463-342-9_5 DO - 10.2991/978-94-6463-342-9_5 ID - Loh2023 ER -