Research on Public Satisfaction Index Model of Urban Management Informatization
Authors
Liang Hu, Jin Wen, Hongmei Yu, Yuchi Zhu, Ying Du
Corresponding Author
Liang Hu
Available Online April 2017.
- DOI
- 10.2991/amsce-17.2017.39How to use a DOI?
- Keywords
- urban management; informatization; public satisfaction; index model
- Abstract
This paper takes the city management informatization public satisfaction as the research object, using the theory of customer satisfaction evaluation of mature, through the analysis of factors affecting public satisfaction, city construction management informatization public satisfaction index model, and finally solve the inspection and evaluation parameters of the model using the partial least squares method, and provide suggestions for information construction of city management.
- Copyright
- © 2017, the Authors. Published by Atlantis Press.
- Open Access
- This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).
Cite this article
TY - CONF AU - Liang Hu AU - Jin Wen AU - Hongmei Yu AU - Yuchi Zhu AU - Ying Du PY - 2017/04 DA - 2017/04 TI - Research on Public Satisfaction Index Model of Urban Management Informatization BT - Proceedings of the 2017 International Conference on Advanced Materials Science and Civil Engineering (AMSCE 2017) PB - Atlantis Press SP - 178 EP - 180 SN - 2352-5401 UR - https://doi.org/10.2991/amsce-17.2017.39 DO - 10.2991/amsce-17.2017.39 ID - Hu2017/04 ER -