Proceedings of the 2017 International Conference on Advanced Materials Science and Civil Engineering (AMSCE 2017)

Research on Public Satisfaction Index Model of Urban Management Informatization

Authors
Liang Hu, Jin Wen, Hongmei Yu, Yuchi Zhu, Ying Du
Corresponding Author
Liang Hu
Available Online April 2017.
DOI
https://doi.org/10.2991/amsce-17.2017.39How to use a DOI?
Keywords
urban management; informatization; public satisfaction; index model
Abstract
This paper takes the city management informatization public satisfaction as the research object, using the theory of customer satisfaction evaluation of mature, through the analysis of factors affecting public satisfaction, city construction management informatization public satisfaction index model, and finally solve the inspection and evaluation parameters of the model using the partial least squares method, and provide suggestions for information construction of city management.
Open Access
This is an open access article distributed under the CC BY-NC license.

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Proceedings
Part of series
Advances in Engineering Research
Publication Date
April 2017
ISBN
978-94-6252-337-1
ISSN
2352-5401
DOI
https://doi.org/10.2991/amsce-17.2017.39How to use a DOI?
Open Access
This is an open access article distributed under the CC BY-NC license.

Cite this article

TY  - CONF
AU  - Liang Hu
AU  - Jin Wen
AU  - Hongmei Yu
AU  - Yuchi Zhu
AU  - Ying Du
PY  - 2017/04
DA  - 2017/04
TI  - Research on Public Satisfaction Index Model of Urban Management Informatization
PB  - Atlantis Press
SP  - 178
EP  - 180
SN  - 2352-5401
UR  - https://doi.org/10.2991/amsce-17.2017.39
DO  - https://doi.org/10.2991/amsce-17.2017.39
ID  - Hu2017/04
ER  -