Evaluation of E-Learning Web Sites Using Fuzzy Axiomatic Design Based Approach

DOI

10.2991/ijcis.2010.3.1.4How to use a DOI?

Abstract

High quality web site has been generally recognized as a critical enabler to conduct online business. Numerous studies exist in the literature to measure the business performance in relation to web site quality. In this paper, an axiomatic design based approach for fuzzy group decision making is adopted to evaluate the quality of e-learning web sites. Another multi-criteria decision making technique, namely fuzzy TOPSIS, is applied in order to validate the outcome. The methodology proposed in this paper has the advantage of incorporating requirements and enabling reductions in the problem size, as compared to fuzzy TOPSIS. A case study focusing on Turkish e-learning websites is presented, and based on the empirical findings, managerial implications and recommendations for future research are offered.

Copyright

© 2010, the Authors. Published by Atlantis Press.

Open Access

This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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TY  - JOUR
AU  - Gülçin Büyüközkan
AU  - Jbid Arsenyan
AU  - Gürdal Ertek
PY  - 2010
DA  - 2010/04/01
TI  - Evaluation of E-Learning Web Sites Using Fuzzy Axiomatic Design Based Approach
JO  - International Journal of Computational Intelligence Systems
SP  - 28
EP  - 42
VL  - 3
IS  - 1
SN  - 1875-6883
UR  - https://doi.org/10.2991/ijcis.2010.3.1.4
DO  - 10.2991/ijcis.2010.3.1.4
ID  - Büyüközkan2010
ER  -