Provision of Access to Information Services Based on E-Government in the Village Government

DOI

10.2991/assehr.k.200515.037How to use a DOI?

Keywords

citizen engagement, public services, e-government, open government

Abstract

This article looks at the extent to which the provision of access to information and public involvement in the provision of electronic-based services by the Village Government in Jambi Province, in the course of governance continues to move in the service sector which can be directly accessed by the public, not only as a recipient, but also as a source service. To accelerate this process, the government is transformed into an instant and practical concept of e-government, utilizing technology, and information services produced can be accessed by anyone openly. However, this understanding of government has not been fully responded to in response both in the community and the government itself. By using a descriptive qualitative approach, the author obtains empirical relationships behind phenomena in depth, thoroughly, and thoroughly by matching, comparing, and looking for the red thread between empirical reality and prevailing theories. The findings in this study are the lack of careful planning, and the availability of infrastructure, and the low understanding of service providers about the mechanisms, methods and processes of innovation that aim to be able to involve the public effectively. This is due to the lack of available budget and supporting infrastructure. Then a more effective mechanism is needed by being encouraged by improving regulations, structuring and improving the quality of human resources, and commitment to the provision of budget and supporting infrastructure for electronic-based services.

Copyright

© 2020, the Authors. Published by Atlantis Press.

Open Access

This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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TY  - CONF
AU  - Rio Yusri Maulana
AU  - Faizah Bafadhal
PY  - 2020
DA  - 2020/05/20
TI  - Provision of Access to Information Services Based on E-Government in the Village Government
BT  - Proceedings of the Tarumanagara International Conference on the Applications of Social Sciences and Humanities (TICASH 2019)
PB  - Atlantis Press
SP  - 219
EP  - 223
SN  - 2352-5398
UR  - https://doi.org/10.2991/assehr.k.200515.037
DO  - 10.2991/assehr.k.200515.037
ID  - Maulana2020
ER  -