Service Reliability Diagnosis of Tourism Supply Chain
Authors
Zhen FENG, Tian-li SHEN, Jing QIAN
Corresponding Author
Zhen FENG
Available Online January 2019.
- DOI
- 10.2991/sschd-18.2019.13How to use a DOI?
- Keywords
- Tourism Supply Chain, Service Reliability, Fault tree.
- Abstract
In order to promote the service level of tourism supply chain, the fault tree of tourism supply chain was compiled to diagnose the service reliability, which is based on questionnaire. Via giving the calculation methods of top event risk probability and bottom events risk equivalent and taking Pingyao ancient city as an empirical study, we have found out the key fault factors and offered the decision basis for the system service reliability management. Taking fault tree into service reliability of tourism supply chain is a new idea.
- Copyright
- © 2019, the Authors. Published by Atlantis Press.
- Open Access
- This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).
Cite this article
TY - CONF AU - Zhen FENG AU - Tian-li SHEN AU - Jing QIAN PY - 2019/01 DA - 2019/01 TI - Service Reliability Diagnosis of Tourism Supply Chain BT - Proceedings of the 4th Annual International Conference on Social Science and Contemporary Humanity Development (SSCHD 2018) PB - Atlantis Press SP - 66 EP - 71 SN - 2352-5398 UR - https://doi.org/10.2991/sschd-18.2019.13 DO - 10.2991/sschd-18.2019.13 ID - FENG2019/01 ER -