Proceedings of the 2nd Annual International Conference on Social Science and Contemporary Humanity Development

Research on the Strategy of Cultivating Enterprise Service Climate

Authors
Dong Yuan, Nian-Bai Li, Yong-Jun Duan, Han-Song Chen, Wei Yu
Corresponding Author
Dong Yuan
Available Online December 2015.
DOI
10.2991/sschd-16.2016.97How to use a DOI?
Keywords
Service Climate, authorization, training
Abstract

Service intangibility and interactive means service product performance standards vary from person to person, so the service innovation must be is to take the "prior" in a controlled manner. Managers should cultivate service climate by training system, internal competition mechanism, authorization system, information channels and so on.

Copyright
© 2016, the Authors. Published by Atlantis Press.
Open Access
This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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Volume Title
Proceedings of the 2nd Annual International Conference on Social Science and Contemporary Humanity Development
Series
Advances in Social Science, Education and Humanities Research
Publication Date
December 2015
ISBN
978-94-6252-227-5
ISSN
2352-5398
DOI
10.2991/sschd-16.2016.97How to use a DOI?
Copyright
© 2016, the Authors. Published by Atlantis Press.
Open Access
This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

Cite this article

TY  - CONF
AU  - Dong Yuan
AU  - Nian-Bai Li
AU  - Yong-Jun Duan
AU  - Han-Song Chen
AU  - Wei Yu
PY  - 2015/12
DA  - 2015/12
TI  - Research on the Strategy of Cultivating Enterprise Service Climate
BT  - Proceedings of the 2nd Annual International Conference on Social Science and Contemporary Humanity Development
PB  - Atlantis Press
SP  - 492
EP  - 495
SN  - 2352-5398
UR  - https://doi.org/10.2991/sschd-16.2016.97
DO  - 10.2991/sschd-16.2016.97
ID  - Yuan2015/12
ER  -