Analysis of Port Enterprise Management Construction Considering Cargo Owner Satisfaction

DOI

10.2991/978-94-6463-200-2_83How to use a DOI?

Keywords

Port services; Port selection; Port quality of service management; Port informatization; Structural equations; AIS

Abstract

Based on port service data, this study examines the impact of port services on cargo owners’ satisfaction. The structural equation model is used to measure the level of port-related services, revealing the impact of different types of port services on cargo owners’ satisfaction. Based on the research results, the factors considered by cargo owners in port selection are explored, and ideas and opinions are provided for port construction, that is, future competitive development, and decision-making support for the port’s own competition and operation.

Copyright

© 2023 The Author(s)

Open Access

Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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TY  - CONF
AU  - Jie Wang
AU  - Wenxi Wang
AU  - Dongxue Sui
PY  - 2023
DA  - 2023/07/26
TI  - Analysis of Port Enterprise Management Construction Considering Cargo Owner Satisfaction
BT  - Proceedings of the 2023 3rd International Conference on Public Management and Intelligent Society (PMIS 2023)
PB  - Atlantis Press
SP  - 806
EP  - 813
SN  - 2589-4919
UR  - https://doi.org/10.2991/978-94-6463-200-2_83
DO  - 10.2991/978-94-6463-200-2_83
ID  - Wang2023
ER  -