External and Internal Corporate Social Responsibility and its Impact on Environment and Welfare: Emerging Theories and Practices by Corporations

DOI

10.2991/978-2-38476-255-2_17How to use a DOI?

Keywords

External CSR (ECSR); Internal CSR (ICSR); Community and Environment; Employee Well-being; Sustainable Development

Abstract

Corporate social responsibility (CSR) initiatives being undertaken by organizations all over the world are instrumental in contributing to sustainable development. These activities can further be classified into external CSR (ECSR) and internal CSR (ICSR). ECSR refers to CSR initiatives aimed at boosting the well-being of external stakeholders, including local communities, the environment, and consumers, and the focus of ICSR is to help employees have a positive work environment. ECSR practices directed towards the environment, such as waste management and emissions reduction, help organizations lessen the negative environmental effects of their business operations. However, research shows that ECSR does not always result in favourable reactions from customers and employees. Recent studies on the results of businesses’ CSR involvement have found mixed results, indicating that, if not executed effectively, CSR may hurt financial performance, consumer loyalty, and employee perceptions of distributive unfairness. Further, studies also show that ECSR should be complemented by ICSR practices to mitigate these ill effects. Hence, considering the role and importance of ICSR in sustainable development, the authors do a systematic review of the ICSR literature, which is in its nascent stage, focusing on the impact of firms’ ICSR initiatives on employee outcomes, and providing future research directions.

Copyright

© 2024 The Author(s)

Open Access

Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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TY  - CONF
AU  - A. Prassanna Tulasi
AU  - Ranjit Kumar Dehury
PY  - 2024
DA  - 2024/06/13
TI  - External and Internal Corporate Social Responsibility and its Impact on Environment and Welfare: Emerging Theories and Practices by Corporations
BT  - Proceedings of the NDIEAS-2024 International Symposium on New Dimensions and Ideas in Environmental Anthropology-2024 (NDIEAS 2024)
PB  - Atlantis Press
SP  - 197
EP  - 211
SN  - 2352-5398
UR  - https://doi.org/10.2991/978-2-38476-255-2_17
DO  - 10.2991/978-2-38476-255-2_17
ID  - PrassannaTulasi2024
ER  -