Proceedings of the 2016 International Conference on Management Science and Management Innovation

Research on Measurement of Service Capability of Logistics Enterprise

Authors
Xiao-Juan Bai, Miao Su
Corresponding Author
Xiao-Juan Bai
Available Online August 2016.
DOI
10.2991/msmi-16.2016.27How to use a DOI?
Keywords
service capacity, Measure index, Correlation matrix method
Abstract

The paper illustrated the key point in qualitative method. One of the three types of major logistics enterprises is selected as the main research object, and Service capability measurement system is established from 6 perspectives. By taking reference to the core idea of the correlation matrix method, the paper conduct measure research to its research object using quantifiable measure and get a comprehensive measure value. Enterprise in this field can improve its logistic service ability and conduct strateg

Copyright
© 2016, the Authors. Published by Atlantis Press.
Open Access
This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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Volume Title
Proceedings of the 2016 International Conference on Management Science and Management Innovation
Series
Advances in Economics, Business and Management Research
Publication Date
August 2016
ISBN
10.2991/msmi-16.2016.27
ISSN
2352-5428
DOI
10.2991/msmi-16.2016.27How to use a DOI?
Copyright
© 2016, the Authors. Published by Atlantis Press.
Open Access
This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

Cite this article

TY  - CONF
AU  - Xiao-Juan Bai
AU  - Miao Su
PY  - 2016/08
DA  - 2016/08
TI  - Research on Measurement of Service Capability of Logistics Enterprise
BT  - Proceedings of the 2016 International Conference on Management Science and Management Innovation
PB  - Atlantis Press
SP  - 119
EP  - 123
SN  - 2352-5428
UR  - https://doi.org/10.2991/msmi-16.2016.27
DO  - 10.2991/msmi-16.2016.27
ID  - Bai2016/08
ER  -