Study on the management of patients' choice of medical institutions based on DEMATEL method

DOI

10.2991/msie-19.2020.45How to use a DOI?

Keywords

Selection of medical institutions, Influencing factors, DEMATEL method

Abstract

The choice of medical institution is a complicated decision-making process, which is influenced by many factors. In this paper, we systematically analyzed the influence factors of patients to choose medical institutions from three aspects: patients, medical institutions and government, and used DEMATEL method to analyze the causal relationship of the factors influencing patients' choice of medical institutions. Meanwhile, according to the quantitative results, we made causal classification and importance ranking of the influencing factors of patients' choice of medical institutions, and found out the key influencing factors. We expect to provide scientific basis for managing patients' choice of medical institutions and reforming China's medical system.

Copyright

© 2020, the Authors. Published by Atlantis Press.

Open Access

This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

Download article (PDF)

TY  - CONF
AU  - Peng Chen
AU  - Yueyu Li
PY  - 2020/01
DA  - 2020/01
TI  - Study on the management of patients' choice of medical institutions based on DEMATEL method
BT  - Proceedings of the 2019 International Conference on Management Science and Industrial Economy (MSIE 2019)
PB  - Atlantis Press
SP  - 205
EP  - 211
SN  - 2352-5428
UR  - https://doi.org/10.2991/msie-19.2020.45
DO  - 10.2991/msie-19.2020.45
ID  - Chen2020/01
ER  -