Improvement of Library Satisfaction Based on Fuzzy MICMAC Modified IPA Method

DOI

10.2991/mehss-18.2018.64How to use a DOI?

Keywords

IPA, MICMAC, Modified IPA.

Abstract

This study proposed the novel integration of Fuzzy MICMAC and IPA model to make effective explore and analysis the service quality improvement of library. Thru a case study of Xiamen University Tan Kah Kee College library to verify the availability and effectiveness of this approach, in addition, some management and improvement strategies are also obtained.

Copyright

© 2018, the Authors. Published by Atlantis Press.

Open Access

This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

Download article (PDF)

TY  - CONF
AU  - Jintao Lee
AU  - Riguang Chen
PY  - 2018/04
DA  - 2018/04
TI  - Improvement of Library Satisfaction Based on Fuzzy MICMAC Modified IPA Method
BT  - Proceedings of the 2018 International Conference on Management and Education, Humanities and Social Sciences (MEHSS 2018)
PB  - Atlantis Press
SP  - 314
EP  - 317
SN  - 2352-5398
UR  - https://doi.org/10.2991/mehss-18.2018.64
DO  - 10.2991/mehss-18.2018.64
ID  - Lee2018/04
ER  -