Urban Transportation: Performance and Problems (Case Study: Route of ABG, CKL, and AT)

DOI

10.2991/aer.k.200220.006How to use a DOI?

Keywords

Importance Performance Analysis, operational performance, public transportation, routes, service performance

Abstract

ABG, CKL, and AT are public transportation (called angkot) with the longest route in Malang. The length of the routes of ABG, CKL, and AT is 26m, 22Km, and 18Km. This research aims to determine the performance of three public transportation and to provide a new route recommendation. The operational performance is assessed from headway, load factor, and travel time. The service performance is assessed from safety, comfort, affordability, and regularity. Result of the operational performance shows that the load factor of three public transportation has met the specified standard, the headway and the travel time of ABG and AT has met the standards, however, CKL’s headway and travel time have not met the standard. The Importance-Performance Analysis (IPA) shows that there are some service attributes which need to be improved. The recommendations that can be given are shortened the trajectory of ABG and extend the track for CKL and AT.

Copyright

© 2020, the Authors. Published by Atlantis Press.

Open Access

This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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TY  - CONF
AU  - Septiana Hariyani
AU  - Budi Sugiarto Waloejo
AU  - Mahasti Adityasari
PY  - 2020
DA  - 2020/02/25
TI  - Urban Transportation: Performance and Problems (Case Study: Route of ABG, CKL, and AT)
BT  - Proceedings of the 2nd International Symposium on Transportation Studies in Developing Countries (ISTSDC 2019)
PB  - Atlantis Press
SP  - 25
EP  - 30
SN  - 2352-5401
UR  - https://doi.org/10.2991/aer.k.200220.006
DO  - 10.2991/aer.k.200220.006
ID  - Hariyani2020
ER  -